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“race matters” 1 of 5 stars
Review of Loews Miami Beach Hotel

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Loews Miami Beach Hotel
4.5 of 5 Hotel   |   1601 Collins Ave, Miami Beach, FL 33139   |  
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Ranked #32 of 203 Hotels in Miami Beach
GreenLeadersSilver level
Miami Beach
1 review
3 helpful votes 3 helpful votes
“race matters”
1 of 5 stars Reviewed August 25, 2014

My experience was horrible and the way we were treated tells us that racism still exists even if you have money and can pay to stay at one of the nicest hotel on South Beach. Before staying here be sure to take notes of everything on the website because the employees will not mention anything the hotel has a offer. It is truly a beautiful hotel. Perfect for family's

  • Stayed August 2014, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service

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Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,617 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (566)
Date | Rating
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English first
Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 24, 2014

Traveled with 3 yr old and 3 month old. Got the crib and children's toy at check in. Small fridge for the room no problem. Lure restaurant, fine dining and kid friendly. Pool beautiful, kids toys available. If older then scheduled activities for kids. Our fourth visit. Great location between the old South Beach strip on Ocean and the cool food, beverage and shopping strip on Lincoln. There are extra charges for beech umbrellas, beds and chairs but also have food and beverage service on the beach. A couple of good shopping opportunities in the hotel. Check because they offer good rates on occasion. Also extra for gym. $10/day

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this review, August 27, 2014
Dear jcpollock,

Thank you for taking the time to review us. We are glad to hear you made it to our Lure Fishbar – it was recently named Best Seafood Restaurant in Miami! We hope you tried the pot of gold for dessert.

We are so happy to hear that this is the 4th time you vacation with! If you haven’t already signed up – please look into our YouFirst program! It sounds like you would be a great fit! Sounds like you had a good stay with us and we hope to welcome you back with us soon! Happy Wednesday!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 24, 2014 via mobile

Stayed here while in Miami in January it's a beautiful hotel, when we checked in we were asked if we would like a tour of the hotel, although we declined the gesture was very much appreciated. Our room was clean and modern with a gorgeous partial sea view of Miami Beach. Any staff that we encountered were very nice. They have amazing complimentary hot chocolate in the lobby and refreshing fruit water at the pool. The hotel is in a excellent location, minutes from Lincoln Road and Ocean Drive. The only issue I had was even though it was January there wasn't a free sunbed at the pool area it also seems to be quite shaded but I wouldn't hesitate in staying at Loews Miami again.

Stayed January 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this review, August 27, 2014
Dear Eve19_74_13,

Thank you for taking the time to review us. Clean and modern with partial ocean view sounds like a great way to start the vacation.

We love to hear that the staff was nice and helpful. We pride ourselves in the genuine Loews hospitality and are happy you were able to enjoy that. You mentioned our location – it makes us happy to hear that you were able to take advantage of it. Sorry it was difficult to find a sunbed but we do hope you were able to soak in the rays.

Thank you again for reviewing us and we hope to welcome back with us soon!
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Miami, Florida
Top Contributor
411 reviews 411 reviews
67 hotel reviews
Reviews in 92 cities Reviews in 92 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed August 23, 2014

Located on the beach with a wonderful gym and pool area that leads to the beach. This IS the place to stay on south beach. Love the service and beautiful rooms. Walking distance to Lincoln road and steps from the beach while being treated like royalty. What's not to like?!

Stayed January 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this review, August 26, 2014
Dear maltafaz,

Thank you for the kind words. We are happy to hear that while you joined us for business you were able to break a sweat at the gym. We are even happier to hear that you consider us THE place to stay in south beach. We hope to welcome you back again – hopefully this time for a vacation. Happy Tuesday!
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1 review
4 of 5 stars Reviewed August 23, 2014

Jessica T. At the shop fish has gone well beyond call of duty. So helpful in our little dilemmas found quick solutions. My daughter would knew her by her first name and would want to go to her for everything. People like her make you want to return time and time again.

Room Tip: We stayed in the older building once it's not as nice service was not as good either. So if you...
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Green Features: People a every friendly. We have three kids so it is hard to come across. Very kid friendly
  • Stayed August 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this review, August 26, 2014
Dear Arif E,

Thank you for finding the time to review us. We are happy to hear that Jessica T made your experience a great one. We pride ourselves in delivering a genuine Loews hospitality so it makes us extremely happy to hear about Jessica T. We are also happy your daughter felt it too. Thank you again for reviewing us and we hope to welcome the family back with us soon. Happy Tuesday!
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Amsterdam, The Netherlands
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 23, 2014

The Goods:

Clean hotel and rooms
Friendly and service-oriented staff
Location

The Bads:

Prices (regular Miami-prices overall, but let one decide about giving tip instead of automatically including a 20% service charge on each bill, especially when this is not mentioned by any of the staff)
Premium King Room could use an update (especially the bathroom)
Clogged bathroom sinks
Pool (rather small and overcrowded)
Beach chairs (free and in sufficient quantities at the pool, but 2 chairs + umbrella will cost you $45 / day at the beach)

Room Tip: Don't be fooled, Premium King Rooms are not as premium as one would expect
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this review, August 26, 2014
Dear mzoomers,

Thank you for taking the time to review us. We are glad to hear that you found the hotel to be clean, the staff to be friendly and the location to be perfect!

We do apologize if you felt that the prices were expensive for certain things. Per your mention of our pricing, and as we are a 4-diamond property we try to maintain our rates competitive with other hotels of our caliber in Miami Beach. We do apologize if you felt that the prices were a bit high for your liking. Despite some negatives during you stay, it sounds like overall you had a good experience thanks to a polite staff, a clean room and a well-located property. We hope you revisit us soon for an even better experience!
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NY
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 22, 2014

We had a balcony city view room that was beautiful at night. The grounds, service and food were all fantastic. The pool area was beautiful. We loved having breakfast outside. We traveled without our kids for this trip and wished they were with us, they had great activities such as outdoor movies by the pool at night for kids. The hotel is very kid friendly but it's the type of place you could relax by the pool and still enjoy if you do not have children. Walking distance to Lincoln Road for shopping/restaurants.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this review, August 26, 2014
Dear ktravel15,

Balcony city view makes for a great view when the sunsets! You mentioned walking distance from Lincoln Road and all things that make South Beach a great place to vacation – we happy to hear that you were able to enjoy it!

We hope you bring the kids next time so they can enjoy the pool activities! Thank you for taking the time to review us and we hope to welcome you back with us soon!
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Additional Information about Loews Miami Beach Hotel

Address: 1601 Collins Ave, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Miami Beach
#12 Business Hotel in Miami Beach
#14 Spa Hotel in Miami Beach
#18 Romantic Hotel in Miami Beach
#19 Luxury Hotel in Miami Beach
#23 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Loews Miami Beach Hotel 4.5*
Number of rooms: 790
Official Description (provided by the hotel):
The moment you arrive, you are inspired and delighted by everything you see ... From tranquil walls of water and ocean views around every corner to vibrant, modern and supremely comfortable accommodations. With the best location on the beach, the most attentive, genuine staff, and striking design inside and out, you'll truly appreciate every moment at Loews Miami Beach Hotel. Time and time again. Loews Miami Beach Hotel is the premier Miami Beach luxury hotel experience, located in the heart of South Beach, directly on the Atlantic Ocean. Our hotel showcases a palm tree-lined promenade, sparkling oceanfront pool flanked by our luxurious, St. Tropez-inspired cabana deck SOAK. The cabana deck is comprised of eight state-of-the-art poolside cabanas featuring private rooftop terraces and plush, luxury daybeds for day or weekly rentals. ... more   less 
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Also Known As:
Loews Hotel South Beach
Loews South Beach
Miami Beach Loews

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