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“Pricey for sure” 4 of 5 stars
Review of Loews Miami Beach Hotel

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Loews Miami Beach Hotel
4.5 of 5 Hotel   |   1601 Collins Ave, Miami Beach, FL 33139   |  
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Ranked #33 of 201 Hotels in Miami Beach
GreenLeadersSilver level
Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Pricey for sure”
4 of 5 stars Reviewed April 6, 2013

Beautiful hotel and gorgeous pool area. The staff in the pool area were very helpful and accomodating. The beach access is just across the beach bike/walk path which takes you all the way up and down the beach. However, beware the Wifi Internet charge- ~ $15 per 24 hour period...little pricey for the already high priced rooms.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Hotel Manager at Loews Miami Beach Hotel, responded to this review, April 14, 2013
Dear ESmith2012,

Thank you for taking the time out of your busy day to share your experience with us during your recent stay. We appreciate all feedback as it helps us understand our guests needs, concerns and ways we can better serve them each and every time they come to join us.

You mentioned the Wi-Fi cost being expensive. At Loews we pride ourselves in giving guests options, this is why we do not charge a resort fee like that of many other hotels in and around South Beach. We believe that guests who don't want to use the internet, gym, spa or other amenities, should not be charged for it, and the same goes for those who would like to use it. Either way, it is an option that way our guests don't feel that they have all these added and unnecessary fees rolled into their rate.

Overall it sounds like you enjoyed yourself, and we hope that we will have the honor of welcoming you back again sometime soon.
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3,318 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis, Missouri, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 5, 2013

We started our spring break trip at The Pelican and moved to Loews after 3 days. We had wanted to stay at Loews the whole time, but there wasn't availability. The grounds of the hotel are very well maintained and frankly one of the more beautiful hotels I've ever stayed in. The staff was quite possibly the friendliest staff at any South Beach hotel. Our room was a luxury room with a partial ocean view. The view was magnificent and the room was large and comfortable. We enjoyed our time in the pool bar and around the pool.

We were disappointed that the hotel did not offer complimentary beach chairs for their guests. We paid quite a bit for our room and were a bit frustrated that we would have to pay an additionaly $15 for beach chairs. This wouldn't have been as bothersome if there was plenty of room around the pool. Unfortunately, if you are not at the pool early in the morning, you won't get a pool chair. They fill up fast.

This is a family oriented hotel. They had many activities and amenities for kids. My boyfriend prefers adult oriented hotels and wished we would have known that this hotel was geared toward kids.

We would stay at Loews again. If we ever have kids, I would think Loews would be our go to spot.

I spent Easter at the spa. I enjoyed my treatment, although it was extremely overpriced. But I was disappointed in the spa facilities. I have gone to spas in nice hotels before that have steam rooms, saunas, amazing shower rooms, and other amenities where you can pamper yourself. The Elemis spa has some things. They advertise a steam room, but it was out of order when I was there. The showers were nothing to write home about. There was a hot tub that was nice. When I arrived, I was told that the private sun deck was closed that day, but later they did open it up for me. No one was out there and the maintenance man who let me in could not figure out how to open the umbrellas. All in all, I had an ok experience, but I don't think it was worth the nearly $400 I spent on services.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sean C, Hotel Manager at Loews Miami Beach Hotel, responded to this review, April 14, 2013
Dear Stephanie J,

Thank you for joining us during your recent trip to South Beach. We are happy that you had a chance to enjoy our hotel as you mentioned you had always originally wanted to stay with us but our high occupancy did not allow it in the beginning of your trip. Your comments about our grounds are appreciated, as we believe our hotel is one of the finest gems on South Beach. Luxury amenities, close proximity to all things, and staff that are highly-trained and dedicated to providing personalized service, is what sets Loews apart from the rest.

About your experience with the beach chairs, we apologize that this put you off a bit, but would like to explain the reason for the charge. While the company that supplies the beach chairs and umbrellas is affiliated with Loews, they are their own entity and manage the entire beach area, so they do offer a discounted rate to our guests, but unfortunately cannot provide these items to us complimentary. This is not uncommon in South Beach, but for someone who doesn't frequent Miami often, we can see where this could come as a surprise.

All in all it seems like you had a good stay, and so we hope that we will be seeing you at our hotel again soon. Thank you for your comments, we greatly appreciate the feedback.
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Chicago, IL
Top Contributor
52 reviews 52 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed April 4, 2013

We just returned from Spring Break where we stayed at Loews Miami Beach. It was myself, my husband and our 2 kids ages 2 and 5. The hotel is not cheap - we paid close to $400 per night after taxes and fees but we did feel as though we got a decent value for our money. The location can't be beat and because Loews is a big, newish hotel, the rooms are quiet as South Beach is not. This way we could sleep and spend each day on the beach or at the pool and evenings on Lincoln Road which is so fun. Room was quite nice, could have been a little larger but still nice. We had a balcony which was good, too.

Pros--
--Location, location, location!
--Quiet at night - essential for us
--Very clean and accommodating
--Very nice pool area with activities for kids
--On the beach which we love

Cons--
--Expensive, hit Walgreens on the corner for normal priced drinks and snacks to keep in room
--Valet parking - the only option is $40 a day (!!) + taxes and tips. Park directly across the street in the Miami Beach Parking Garage for $16 a day. No surprise that this is where the Loews Valets park your car for 3x the price!
--Pool can be very crowded and it is hard to get chairs
--Overpriced food in the hotel. Even the Starbucks has a ridiculous sign that states "for your convenience a 20% service charge will be placed on your bill" I mean, seriously!

Still, all said, if you want to be on South Beach, and want to be able to walk to the sand or to Lincoln Road, this hotel is a best bet. We would stay again. The hattrick is not spending a silly fortune on room service, pool, snacks or the valet parking.

Room Tip: City view rooms are nice, have good sunsets. Park across the street for $16 a day instead of $40 fo...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this review, April 27, 2013
Thank you for taking the time to share your experience with us. We appreciate the feedback and understand that everyones price points are different. We do our best to stay competitive with other hotels of our caliber, and hope you were able to enjoy all that we have to offer. Thank you again and we look forward to seeing you again soon.
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Gaithersburg, Maryland, United States
1 review
5 of 5 stars Reviewed April 4, 2013

This is my preferred vacation spot on South Beach. The hotel is beautiful and right on the beach with a beautiful pool and all the amenities one would want. It's also steps from Lincoln Road and Ocean Drive with great dining, restaurants, shopping and nightlife. The staff are friendly and helpful.

Room Tip: I prefer the beach view but the city view room gives a great view of the city.
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Hotel Manager at Loews Miami Beach Hotel, responded to this review, April 16, 2013
Dear MinervaD64,

Thank you for reviewing the Loews Miami Beach hotel and sharing your feedback with us.

We are pleased to hear that our hotel is your preferred destination when you come to South Beach. We pride ourselves in offering state-of-the-art amenities and the highest quality of service to our guests. It is our primary goal to engage, delight and truly spoil our guests with everything we have to offer. Your feedback and loyalty is a reminder that we are doing something right, so thank you again for sharing your thoughts with us. We look forward to welcoming you back again soon
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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 4, 2013 via mobile

We have stayed at the Loews several times since my son is in college at U of Miami, and have always been impressed with the service. The service has definetly gone down there. This visit was just so, so. The front desk staff gave us a hard time with the " suite deal" package that we had booked through calling the hotel before our stay. It did not show up on our reservation when we arrived and he insisted that "it had to be booked in advance to receive the deal". It took him a VERY long time to understand that we HAD booked it in advance but they had not given it to us. Not a pleasant experience having to go through the manager..... Previous stays always included a call to the room to see if everything was to our liking. No call this time. Previous stays we had turn down service. Had to call each night for it this time. There are so many other hotels in Miami Beach and we have always chose this one, but next time we may look to book elsewhere.

Stayed March 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this review, April 27, 2013
We appreciate you sharing your experience with us. It seems like you have been satisfied with our hotel many times, and for some reason did not feel this way again this time you visited us. We cannot express our sorrow enough for hearing this. Although this time was not as expected, we hope you will join us again and give us another chance to show you the Loews you once loved, as we are always working to be the best and cater to our guests. Thank you again, and we hope to see you soon.
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Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 4, 2013

I will return to this hotel. At check-in, the front desk staff person, without us asking, worked hard to give my daughter and her family and me, adjoining rooms. When that wasn't possible, he gave us rooms five doors apart. It's very convenient to all of the shopping and restaurants, yet out of the way by a few blocks. Staff was friendly and accommodating. The rooms were comfortable and clean.I stayed on the 12th floor. Our room had a balcony, with a partial view of the beach. Loved everything, except for the television selections.Very limited channels for regular programming.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Hotel Manager at Loews Miami Beach Hotel, responded to this review, April 16, 2013
Dear ramonagreen,

Your review of our hotel is greatly appreciated. We are happy to have been able to host you and your family during this recent trip, and cannot wait for you to return so we can delight you again. We hope that you have taken advantage of our complimentary YouFirst membership program which rewards guests for their loyalty to the hotel. If you haven't signed up as of yet, be sure to do so that way you can receive benefits such as complimentary upgrades, internet and gym access on your 2nd stay, and more!

Next time you arrive to the hotel, bring the kids down to our SoBe Kids Camp where they can interact with similar aged children and participate in various activities and games. The camp is a great way for parents to get a little alone time and relax a bit, or head out for the day to go shopping, especially with all of the amazing stores within walking distance. This is just another option to choose from in our laundry list of things to do in and around the hotel.

Thank you again for your review and for sharing your experience with us, we look forward to seeing you and your family again soon!
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Orlando, Florida
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 3, 2013

We totally enjoyed our spring break vacation at the Loews South Beach!

We checked in at 1PM but were told the room wasn't ready until 4PM; right at 4PM, we were called via my cell phone, and the room was ready. The front desk staff was friendly and efficient. Mauricio, our bellman, was very informative, hard working, and courtesy.

The large pool is beautiful (heated) with comfortable lounge chairs. Drinking water with cups are complimentary during the day around the pool and lobby areas. The poolside grill was set up for breakfast to purchase basic breakfast items or a made-to-order omelets. We had lunch at The Nautilus (pool area), and it was delicious. The beach is about 100-200 yards from the exit gate of the hotel. Security was seen around the pool area so no one would use the facilities if they were not staying at the hotel. The pool and restroom areas were clean throughout the day ... no overflowing trash, etc..

The room was very basic with comfortable beds and clean. Also, it was quiet considering the hotel was completely booked.

The ice cream/dessert/coffee shop served tasty baked goods and had an assortment of ice cream flavors.

Starbucks was located in the lobby during the morning hours.

The location of The Loews is awesome! Just a few blocks from Ocean Drive and Lincoln Ave for many choices of restaurants and shopping.

The cost of the room was pretty high due to spring break but it was totally worth every penny.

Room Tip: If the hotel is booked, I recommend that you get a lounge chair at the pool by 8:30AM; any later tha...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Hotel Manager at Loews Miami Beach Hotel, responded to this review, April 16, 2013
Dear Love2Travel_FL3,

Thank you for taking a moment from your day to write a review of our hotel and share your recent experience with us.

Your feedback is appreciated as we constantly work to find ways to engage and delight our guests. You seem to have had an incredible experience throughout your stay, which we are happy to hear. You were able to try many of our amenities within the hotel, as well as branch out and visit some of the local areas and hotspots in South Beach. From fine dining and ice cream shops, to boutique shopping, a luxury spa and more, Loews Miami Beach has everything you need and you don't even have to leave the hotel! We hope that you will come back and join us again sometime soon.
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Additional Information about Loews Miami Beach Hotel

Address: 1601 Collins Ave, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Miami Beach
#15 Spa Hotel in Miami Beach
#17 Business Hotel in Miami Beach
#20 Romantic Hotel in Miami Beach
#21 Luxury Hotel in Miami Beach
#25 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Loews Miami Beach Hotel 4.5*
Number of rooms: 790
Official Description (provided by the hotel):
The moment you arrive, you are inspired and delighted by everything you see ... From tranquil walls of water and ocean views around every corner to vibrant, modern and supremely comfortable accommodations. With the best location on the beach, the most attentive, genuine staff, and striking design inside and out, you'll truly appreciate every moment at Loews Miami Beach Hotel. Time and time again. Loews Miami Beach Hotel is the premier Miami Beach luxury hotel experience, located in the heart of South Beach, directly on the Atlantic Ocean. Our hotel showcases a palm tree-lined promenade, sparkling oceanfront pool flanked by our luxurious, St. Tropez-inspired cabana deck SOAK. The cabana deck is comprised of eight state-of-the-art poolside cabanas featuring private rooftop terraces and plush, luxury daybeds for day or weekly rentals. ... more   less 
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Also Known As:
Loews Hotel South Beach
Loews South Beach
Miami Beach Loews

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