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“Great Location!” 4 of 5 stars
Review of Loews Miami Beach Hotel

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Loews Miami Beach Hotel
4.5 of 5 Hotel   |   1601 Collins Ave, Miami Beach, FL 33139   |  
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Ranked #35 of 203 Hotels in Miami Beach
GreenLeadersSilver level
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Great Location!”
4 of 5 stars Reviewed March 19, 2013

The staff at thos hotel is excellent! I got the flu while I was In Miami which really was horrible but the staff made me feel as comfortable as possible. The location of this hotel is great! My room was on the 11th floor with a water view and balcony unfortuaneately the room next to me was a family with little kids who made a lit of noise all day. The housekeeping staff was loud in the morning also. I had the do not disturb ligh on but the housekeeping staff started around 7:30am and the talk very loud and play games with each other and have nom respect for visitors who want to sleep in.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Hotel Manager at Loews Miami Beach Hotel, responded to this review, March 27, 2013
Dear GlennW13,

Thank you for your review of the Loews Miami Beach Hotel. While we are disappointed to hear that the housekeeping staff was loud and disturbed you in the early morning hours, we would like to assure you that the appropriate managers will be notified of this event and we will ensure this does not happen again. Please accept our apologies for the inconvenience this may have caused you. Otherwise, it seems like you had an overall fantastic time despite your having the flu. With a view like that of your room, the flu didn't stand a chance at ruining a perfectly good vacation. Hopefully by now you are in good health and feeling better and will be able to join us again soon for more relaxation and less coughing and sneezing.

Thank you again for sharing your experience with us, we truly appreciate it!
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3,636 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scottsdale, Arizona
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 19, 2013

This is the Loews on South Beach and the rooms are no more special than a Hampton Inn and Suites. This Loews needs to up its game! The outside of the hotel and the lobby are beautiful, but the rooms are the epitome of average. People pay higher prices to get a higher quality room. This hotel needs to work on that! The rooms were not dirty at all. They were very clean. They could be much nicer though instead of being very average.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Hotel Manager at Loews Miami Beach Hotel, responded to this review, March 27, 2013
Dear Nathan J,

We thank you for taking time out of your busy day to provide us with feedback on your recent stay. If at any time you felt your experience was anything less than exceptional, we apologize. It is our goal to constantly provide the highest quality of service, professionalism, amenities and hospitality throughout our property and to all guests. While you compared our rooms to that of the Hampton Inn and Suites, I assure you our rooms are of a much higher caliber being that we are a luxury resort with a Four Star, Four Diamond rating. We have recently upgraded our bedding to integrate more lavish fixings and hope you will return to try it out for yourself. In regards to the upgrade fee to receive a higher category room, this is industry standard when you book a certain type of room and would like to change it to something of a different view or size. Regardless, all rooms in the hotel are of a luxury quality what with our state-of-the-art amenities and furnishings. Your feedback is very helpful and valuable to us as we constantly look for new ways to improve in all aspects of the hotel.

Thank you again for sharing your experience with us, we hope to see you soon!
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Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 18, 2013

If you want to be in South Beach and still have your young family with you, this hotel makes it easy for you.
Beautiful beach, big kids friendly pool and super fun kids camp.
Step out of the hotel and all shops and restaurants are walking distance. Lincoln drive is right there, so it's a nice alternative to the hotel food.

Room Tip: ask for a room with a view, away from elevators.
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Hotel Manager at Loews Miami Beach Hotel, responded to this review, March 27, 2013
Dear djinnb,

Your review of our hotel is greatly appreciated. Without feedback we cannot grow and look for ways to keep our guests engaged and happy. Loews in general is a family friendly brand as is was built on the principle of encouraging strong family interaction, by a strong family. If your children are between the ages of 4 and 12, and they haven't yet experienced it, you should bring them by our SoBe Kids Camp. This camp is designed with fun in mind. Mom and dad can relax at the spa or lounge by the pool while the little ones are in their own world playing, reading, learning and being a kid. Our program is available for half and full days with dining options available as well. As you mentioned, Lincoln Road is right around the corner, so grab your partner and head on down to take in the atmosphere of always happening South Beach, while the kiddos are fully entertained by our highly-trained and experienced team.

For all things family, Loews is the place to be, catering to all needs. Thank you again for sharing your experience with us, we hope to see you soon!
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Houston, Texas
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 18, 2013

Everything was OK, just nothing special. The staff is super friendly and helpful. I had reserved a king-sized bed but they were unable to accomodate me at check-in without an addtional 2 and one half hour wait - so I had to take a double queen. Bed was comfortable but not as good as the Ritz-Carlton. You have to pay for internet access ($42.85 for 3 days) which I think is unnecessary. Easy beach access. Close proximity to anything you could possibly need. Daily valet parking at hotel is expensive but convenient. My stay coincided with "Spring Break" and despite the hordes of revelers on the street the hotel was very quiet Overall a good but not outstanding hotel considering what you will pay to stay here.

  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Hotel Manager at Loews Miami Beach Hotel, responded to this review, March 27, 2013
Dear John N,

Your feedback is important to us, so we thank you for taking a moment to share your recent experience with us. It is unfortunate that you found your time with us to be "nothing special" and we really hope you will provide us with a chance to turn your experience around one day soon. We welcome you back to the Loews Miami Beach to experience the true genuine hospitality that is our primary goal. In regards to the room category you booked and were not able to receive, that is in fact an error on our part and we will be sure to notify the appropriate department to ensure this does not occur again. It is not in our nature to hear a complaint or critique and simply brush it off, we truly do care about our guests and their needs and desires, so thank you again for sharing your thoughts with us.

We hope to host you again sometime soon. Regards.
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Raleigh
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 17, 2013 via mobile

We spent 3 nights and had a horrible experience. First checked in late at night and did not have room we reserved with 2 beds. They admitted they oversold for the night thinking people wouldn't show, but they make you pay for first night upfront. Had miserable night sleeping with 2 kids with husband on pullout! They didn't care then called to say we could keep that room the whole stay. It was like they didn't even know we were upset and needed 2 beds. The Staff we dealt with were rude and for the price they need to have better people and better service. Would NEVER stay there again!!!

  • Stayed March 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this review, April 27, 2013
Dear Naomidw,

I am terribly sorry to hear that your experience was less than what you expected. Our goal is to exceed guest expectations in all areas, and in your situation we clearly failed to do that. Please be assured that the appropriate managers have been met with to ensure that your experience is not repeated. If you wish to provide us with further feedback about your stay, please do not hesitate to contact my office at 305-604-5452 or my assistant at aamaya@loewshotels.com.
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Edinburgh
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 16, 2013

We stayed here as a family in July 2012 while doing a driving trip round Florida. It's a fab hotel, nice spacious rooms and great location near all the shops and restaurants. The only negative is the pool is not huge and when we arrived on a weekend, pool area was packed and difficult to find beds.

We got a sightseeing bus from right outside hotel but beware the Concierge was hell bent on sending us to her preferred tour company when we asked so wasn't impressed with that!

There is a great small artisan bakery/ breakfast place very close to hotel which is cheaper than having the hotel breakfast!

All in all- great experience.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Hotel Manager at Loews Miami Beach Hotel, responded to this review, March 28, 2013
Dear CocopopsEdinburgh,

Thank you for sharing your feelings about your recent stay with us. We see your family had an overall pleasant time and enjoyed everything from local breakfast nooks to touring the city, to the pool and all the extra bells and whistles the Loews Miami and South Beach have to
offer. Your concern about getting chairs by the pool is valid, and we apologize for any inconvenience this may have caused you. Please rest assured that the appropriate department will be notified to reasses our current situation in regards to chair availability to ensure this
is avoided in the future. Otherwise, your stay seems to have placed the Loews Miami Beach on your radar, and we hope this means we will be seeing more of you and your family.

For all things family, Loews is the place to be. Thank you again for sharing your experience with us, here's to the next time!
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dartmouth, ma
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 15, 2013

this is a great hotel plus. the staff were all very friendly, helpful, and welcoming. the hotel is spacious with many different areas to eat, the spa was fabulous, the fitness center and rooms had all the amenities needed. Great pool area with poolside service. also perfect location to Lincoln road and ocean drive.

Room Tip: don't do the moritz if you have lots of luggage
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Hotel Manager at Loews Miami Beach Hotel, responded to this review, March 27, 2013
Dear trish585,

Thank you for sharing your thoughts with us regarding your recent visit to the Loews Miami Beach. We are happy to hear you had wonderful interaction with our team members and that they were warm, welcoming, engaging and overall attentive to your needs. We pride ourselves of providing a 4-diamond AND MORE experience to our guests and constantly looking for new ways to delight them. You are right, our hotel is in the perfect location to local hot spots like Lincoln Road, Ocean Drive and the Art Deco District. We hope you were able to enjoy all that South Beach has to offer, and we look forward to welcoming you back soon for another relaxing vacation experience!

Thank you again for sharing your experience with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loews Miami Beach Hotel

Address: 1601 Collins Ave, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Miami Beach
#12 Business Hotel in Miami Beach
#17 Spa Hotel in Miami Beach
#19 Romantic Hotel in Miami Beach
#21 Luxury Hotel in Miami Beach
#26 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Loews Miami Beach Hotel 4.5*
Number of rooms: 790
Official Description (provided by the hotel):
The moment you arrive, you are inspired and delighted by everything you see ... From tranquil walls of water and ocean views around every corner to vibrant, modern and supremely comfortable accommodations. With the best location on the beach, the most attentive, genuine staff, and striking design inside and out, you'll truly appreciate every moment at Loews Miami Beach Hotel. Time and time again. Loews Miami Beach Hotel is the premier Miami Beach luxury hotel experience, located in the heart of South Beach, directly on the Atlantic Ocean. Our hotel showcases a palm tree-lined promenade, sparkling oceanfront pool flanked by our luxurious, St. Tropez-inspired cabana deck SOAK. The cabana deck is comprised of eight state-of-the-art poolside cabanas featuring private rooftop terraces and plush, luxury daybeds for day or weekly rentals. ... more   less 
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Also Known As:
Loews Hotel South Beach
Loews South Beach
Miami Beach Loews

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