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“Really good!” 4 of 5 stars
Review of Loews Miami Beach Hotel

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Loews Miami Beach Hotel
4.5 of 5 Hotel   |   1601 Collins Ave, Miami Beach, FL 33139   |  
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Ranked #29 of 205 Hotels in Miami Beach
Certificate of Excellence 2014
GreenLeadersSilver level
Milan, Lombardia, Italy
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Really good!”
4 of 5 stars Reviewed February 22, 2013

Really good hotel if you are trying to find a hotel in South Beach. Good location and good service. Many restaurants and shops next to it but they don't offer breakfast. Close to a Segway station where you can have as much fun as you want.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this review, April 27, 2013
Dear Oscar-Llach,

Thank you for your comments. We are excited to hear that you enjoyed the hotel and all we offer. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,981 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (624)
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Lititz, Pennsylvania
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 21, 2013

Second year for our visit to the Loew's Miami Beach. From the minute you step out of the cab, you are treating by pleasant, friendly staff. We had a small problem with a bathroom fixture upon arrival - one call, out for a walk on the beach and back - problem FIXED. Wonderful service! We stay in one of the ocean front rooms - well worth the extra $$ for the beautiful view and private balcony. Already looking forward to our February 2014 trip!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Hotel Manager at Loews Miami Beach Hotel, responded to this review, February 22, 2013
Dear ZsLuv2travel,

We appreciate you reviewing the Loews Miami Beach Hotel. It is feedback like yours that helps us to grow and reach new levels of quality service, which is standard here at Loews. We are pleased to hear that the service you received was quick, efficient and did not interrupt your trip in any way. You mentioned that you typically request the ocean front rooms when staying with us, and we have to say you've made an excellent choice. The sunrise in the morning, paired with the warm South Beach air, is so flawless and makes for a great backdrop for having breakfast on the balcony!

Thank you again for your feedback and we look forward to seeing you next time.
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San Diego, California
Top Contributor
66 reviews 66 reviews
14 hotel reviews
Reviews in 34 cities Reviews in 34 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 21, 2013

lovely hotel right on Collins Avenue in downtown South Beach and on the beach. lovely rooms with great views of the ocean. All restaurants were delicious. Service was excellant, from front desk to room service. We were spoiled with multiple extras. Easy access to all restaurants, bars, Lincoln Avenue and museums. Great bar by pool and in hotel as well. Excellent mojitos.

Room Tip: be certain to ask for ocean view. South side is sunnier in am; north side sunnier in pm. Balconies...
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this review, April 27, 2013
Dear cookielover54,

Thank you for taking the time to share your generous feedback from your recent visit. We are truly delighted that we exceeded your expectations with our outstanding location, high levels of service, and multiple amenites throughout the hotel. Yes, we agree...our bartenders make the best mojitos in South Beach. We look forward to welcoming you back one day soon.
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New York, NY
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 19, 2013

I liked this hotel. My room felt on the small side but was quite comfortable and I loved my balcony and view of the ocean. I thought the bed quite comfortable and appreciated having the Keurig coffeemaker. Room service did a great job of very early morning deliveries- always on time. Overall the quality at the restaurants was quite good and the prices are quite high. Reception and concierge very helpful. The property is lovely and has a resort feel but you also get the urban experience of South Beach just outside the front door.
So - here are the quibbles: It was not possible to take a hot shower at 5:30 in the morning - for several mornings in a row the water was lukewarm at best, and all of the colleagues I was traveling with had the same experience. I really think this is an issue the hotel needs to fix.
"Queen" beds are not queen-size - they are longish doubles at best.
Upon returning to my room late one evening both the cordless phone and the clock radio were dead - I don't know why this was left unattended as it was pretty hard to miss that the very bright display on the clock was not displaying!This was annoying and frustrating, although the hotel did provide me with working stuff the next day.

Room Tip: I don't think I would at all like staying here without a balcony so take that under consideratio...
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this review, April 27, 2013
Dear SRfromNY,

Thank you for taking the time to share your candid and valuable feedback from your recent stay with us. I regret to learn that your experience fell short of our usual high standard. You experienced multiple inconveniences that should not have happened. Please accept my sincere apologies for our failures. Despite these service hiccups, I was glad to see that you were able to acknowledge a few success as well. Thank you for your patronage and we look forward to welcoming you back soon.
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Recife, Pernambuco, Brazil
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2013

This was my second time at this hotel. One year apart and they kept the same quality of service.
The service is just amazing.
They treated us very friendly and by our names.
All of staff are well trained to become our experience as better as possible.
Since valet, doorbell, concierge, at the reception desk, bars, pool, etc. Just perfect.

Room Tip: I took a room with a balcony and ocean view. It was worthy.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this review, April 27, 2013
Dear Fabio_Casanova,

We were truly delighted that we exceeded your expectation with the gracious and warm service extended by our team members for a second time! We pride ourselves on providing our guests with personalized and genuine service delivery and I was proud to learn that we were successful in creating a most memorable return experience. We look forward to seeing you on future visits.
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Stuart, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 19, 2013

This was our first time staying at the Loews Miami Beach, although we have stayed at other Loews in other cities. We had a fabulous time! Omar welcomed us at the front desk and set us up with a great room, overlooking the ocean! The service was wonderful, everyone so polite and accommodating. They spoiled us with fresh fruit and Proseco in our room as a complimentary welcome and everyone went out of their way to make our stay memorable. The beds are amazingly comfortable, the rooms clean and set up nicely. The room service food was excellent and the Sushi was fantastic. The hotel bars had a relaxed but trendy vibe, with great entertainment on the weekend. Price wise, South Beach hotels are always extremely pricey, but I felt the Loews was competive but affordable for what we were looking for. We will without hesitation stay at the Loews Miami Beach the next time we are in the area.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Hotel Manager at Loews Miami Beach Hotel, responded to this review, February 22, 2013
Dear Dana772,

Thank you for your feedback on your recent stay at the Loews Miami Beach Hotel. It's wonderful to hear that this was your first time at our property and that you thoroughly enjoyed yourself.

We are glad that you found our staff to be vibrant, engaging and overall willing to assist in any and every way. Omar is a fantastic member of our team and always goes above and beyond to ensure our guests stay is both comfortable and memorable. It is our goal to ensure that every team member treats our guests as part of the family, because at Loews Miami Beach you are family to us.

It is our honor to have had you as our guest and we sincerely hope this is just the beginning of many more visits in the future!
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Toronto, Canada
1 review
2 of 5 stars Reviewed February 19, 2013

My family and i went for one night to the loews expecting a high quality experience. The resort is nicely laid out. Prices for the food are quite high but that is to be expected. What should not be expected are poor quality mattresses that are absolutely tiny. We stayed in a room with two "double beds"- these beds were soft and sagged into the middle and were absolutely not double size. I think the room itself was so small and therefore they have to stick in these undersized beds to make it all work. Needless to say the four of us were on top of each other all night and did not get much sleep. Poor experience and we would expect more for a purported "five star resort". not!

Room Tip: Dont go... poor bed experience
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  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Hotel Manager at Loews Miami Beach Hotel, responded to this review, February 20, 2013
Dear mcd1066,

Thank you for taking the time to share your feedback with us. Our current Sealy Posturpedic Cushion Press Deluxe mattresses are high-quality and specifically designed for the Hospitality Industry. While we were surprised to hear your comments regarding the size, we would like to note that our Double Bedded room mattresses are in fact the traditional size for hotels and resorts. That being said, we are happy to announce that we will be upgrading all of our mattresses and boxsprings throughout the hotel in 2013.

Thank you again for your feedback, we sincerely appreciate it.
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Additional Information about Loews Miami Beach Hotel

Address: 1601 Collins Ave, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Miami Beach
#10 Spa Hotel in Miami Beach
#11 Family Hotel in Miami Beach
#15 Romantic Hotel in Miami Beach
#18 Luxury Hotel in Miami Beach
#19 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Loews Miami Beach Hotel 4.5*
Number of rooms: 790
Official Description (provided by the hotel):
The moment you arrive, you are inspired and delighted by everything you see ... From tranquil walls of water and ocean views around every corner to vibrant, modern and supremely comfortable accommodations. With the best location on the beach, the most attentive, genuine staff, and striking design inside and out, you'll truly appreciate every moment at Loews Miami Beach Hotel. Time and time again. Loews Miami Beach Hotel is the premier Miami Beach luxury hotel experience, located in the heart of South Beach, directly on the Atlantic Ocean. Our hotel showcases a palm tree-lined promenade, sparkling oceanfront pool flanked by our luxurious, St. Tropez-inspired cabana deck SOAK. The cabana deck is comprised of eight state-of-the-art poolside cabanas featuring private rooftop terraces and plush, luxury daybeds for day or weekly rentals. ... more   less 
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Also Known As:
Loews Hotel South Beach
Loews South Beach
Miami Beach Loews

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