We stayed in Loews twice on a trip to Florida in October. During both visits we experienced high quality reception and service that we would expect. The facilities were excellent, the pool great fun and relaxing and a great hit with our two year old daughter. However we were extremely disappointed with the room on our second visit where we stayed in the adjoining St Moritz tower. The bathroom door was only connected by a track at the top and swung freely outwards by a foot even from the draught of the front door closing banging back into the wall. With a two year this was very dangerous and could lead to serious injuries and wasn't of a standard we would expect from a high class hotel. After complaining we were forced to wait for an hour and had to complain several times to service staff, engineering and front desk to agree it wasn't safe and move us to another room. The second room also had the same design flaw and eventually we were found a room with a normal door. I really would urge Loews to review this as the door looks unfinished, cheap and is dangerous to young children.
- Official Description (provided by the hotel):
- The moment you arrive, you are inspired and delighted by everything you see ... From tranquil walls of water and ocean views around every corner to vibrant, modern and supremely comfortable accommodations. With the best location on the beach, the most attentive, genuine staff, and striking design inside and out, you'll truly appreciate every moment at Loews Miami Beach Hotel. Time and time again. Loews Miami Beach Hotel is the premier Miami Beach luxury hotel experience, located in the heart of South Beach, directly on the Atlantic Ocean. Our hotel showcases a palm tree-lined promenade, sparkling oceanfront pool flanked by our luxurious, St. Tropez-inspired cabana deck SOAK. The cabana deck is comprised of eight state-of-the-art poolside cabanas featuring private rooftop terraces and plush, luxury daybeds for day or weekly rentals. ... more less
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- Also Known As:
- Loews Hotel South Beach
- Loews South Beach
- Miami Beach Loews