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“NICE PLACE, BUT THEY NICKLE AND DIME YOU” 3 of 5 stars
Review of Loews Miami Beach Hotel

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Loews Miami Beach Hotel
4.5 of 5 Hotel   |   1601 Collins Ave, Miami Beach, FL 33139   |  
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Ranked #33 of 201 Hotels in Miami Beach
GreenLeadersSilver level
NJ
Top Contributor
75 reviews 75 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
39 helpful votes 39 helpful votes
“NICE PLACE, BUT THEY NICKLE AND DIME YOU”
3 of 5 stars Reviewed November 20, 2012

The place is lovely but they charge for everything! $36+ for parking, $15 for internet, $10 to use the gym. Nice location on the beach and close to Lincoln Ave. As nice as it is, I don't think it worth $550+ a night esp when they charge for everything else.

Preston's was OK but the service was a bit slow. Nautilus by the pool was better and friendlier. I stayed in the annex (St Maritz) and although it was "newly refurbished" the room was tiny and AC did not work. The windows only opened a few inches

Room Tip: Get a room in the main hotel
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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3,318 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Washington
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 20, 2012

Our family of 10 members stayed at Loews at South Beach, Miami in mid-November 2012. We arrived early since we had just gotten off a cruise. I had asked for early check in (if possible) and a complementary treat sent to one of the rooms since we were celebrating a birthday.

We were in our rooms by the noon hour. The staff were real good at letting us know that the rooms were ready. I have stayed at hotels that tell you that they will call you when the room is ready and you never hear from them.

The complementary treat was sent up after we arrived. They sent a cheese and bread plate along with a bottle of wine.

The pool was warm and wonderful.

My complaints is that the food is expensive (and quality is OK), and the drinks are expensive. Also there is no "free" business center. You have to pay to use it. Finally, they have only 1 computer that they offer to allow guests to download their plane boarding pass. They need to have more than 1 computer, especially if they charge you for the use of the business center. The computer used to download your boarding pass sometimes it works and sometimes it doesn't. This is a problem that I have noticed both times that I have stayed there. I have noted this problem on the hotel review that they sent me. We will see if it gets fixed.

This is my 2nd stay at Loews in the past 2 years. I have loved each stay and I highly recommend it to others. It is so close to the beach and the downtown area of South Beach. Even though I think some small improvements could be made, we truly received 5 star service.

Mary

Room Tip: Ocean view or ocean front in the main building.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Service
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Belfast
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 19, 2012

I stayed in Loews for 5 nights in March of this year. Having stayed ina variety of hotels along Collins Avenue over the past number of years, Loews was always held up as "the" hotel to stay in. I have to say, I was somewhat disappointed. For a strat it was £500 per night. That's a lot but it is South Beach. The hotel entrance is very private - you do feel removed from the noise and general brashness of South Beach once you walk up the entrance. It is a nice lobby area, well staffed with lots of people milling around opening doors, ordering taxis etc. The room was all right. Nothing special. Quite dated in fact. Bed was very comfortable and the bathroom was adequtely clean. It always strikes me as odd that the more expensive the hotel, generally the less hard they try in the rooms. The room was ok - i can't fault much about it but there is nothing really special enough to make me want to sing it's praises.
The bar is an uncomfortable place. There is a bar on the ground floor and it is expensive. There is a live band on the Saturday night belting out 80's classic rock but the bar is very open and you somehow feel like you are sitting in the middle of the lobby.
For me I will probably spend my £500 per night further up Collins and pay the taxis or else I will go back to Z Ocean for half the price and twice the level of comfort and style.

  • Stayed March 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Warrington, United Kingdom
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 18, 2012

We stayed for four nights and the Rommel was nice, but not worth 500 dollars a night. Coffee for the in room machine was not replenished without asking on three occasions and wifi was an extra 15 dollars. Add in the 108 dollars mistakenly added to my bill for a spa trip that I did not use and which I had to argue with reception to have removed, and you will probably get some idea as to my view of the place. The hotel needs to realise that it charges enough anyway, without resorting to ripping people off. A nice enough place in a great position near south beach and Lincoln avenue, but overpriced and best avoided

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Sewell, New Jersey
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 18, 2012

We chose Loews to find out how the other-half lives...but we found ourselves reaching for our wallet, again and again. Everything is an extra charge; this is confounding when you consider the amount we paid per night. From the $6 bottles of water to the $24 comb (the brush was $240 in the lobby store, no exaggeration), staying at Loews is an expensive proposition. There is a charge to use a lounge chair on their section of the beach, and every time we wanted to use our rental car it was a 15 minute wait and a tip to the valet. No one informed my husband when he inquired that internet service was free -but only in the lobby- and he incurred a $14.95 charge for the day using the laptop in the room. Doormen rushing to open the doors did not make me feel privileged, or compensate for the constant cost of amenities.
The room was 2 double beds, not even queens for the price, and although the decor was pretty it was nothing special. In fact, the rooms appeared a bit on the small side compared with the other 2 hotels we stayed at during our sojourn through the Keys. The room, however, was very clean.
The best thing about the Loews was the fabulous location: access to the beach from the back of the hotel beyond the elaborate pool area, and close to Lincoln Mall and Ocean Drive. The staff appeared friendly with a particularly helpful concierge.
One note to the discerning traveler: we ate our first breakfast out of the hotel to avoid the hotel-outrageous prices, but wound up paying just as much at a restaurant on Ocean Drive. If only we had walked one more block, we would have come across a vast selection of lovely restaurants all competing for the tourist dollars with excellent breakfast specials.
As for staying at high-priced hotels again, we felt more vindicated with the bigger rooms and complimentary breakfasts at the moderately-priced hotels. Overall, this a very nice hotel if you don't mind the extra expenses.

Room Tip: Shell out for the balconies with an ocean view.
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 17, 2012 via mobile

Eight of my girlfriends and I went to Miami in August for a bachelorette party and had a great experience at the Loews. We were originally booked at the Ritz a block away but upon our arrival we were informed that the rooms we booked were no longer available. After a quick panic, we walked next door to the Loews and were quickly confirmed (at a lower rate) and in beautiful rooms within the hour. After they found out we were celebrating they offered to send us champagne and snacks free of charge.
Unfortunately, that week Miami was in the path of hurricane Issac. But the Loews didn't blink an eye. They were ready with everything we needed and even turned a ballroom into a makeshift lounge since the weather was so crappy and people were stranded.
We still had a great time and the staff was very accommodating. The location was perfect for exploring Miami beach in foot and they helped make lemonade out of lemons!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brussels, Belgium
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 14, 2012

We booked this hotel based on the good reviews from tripadvisor. Besides a great location this hotel provides an excellent pool area and a super friendly and professional staff. Easy acces to the beach from the garden/pool area at the back of the hotel. Security on all the exits throughout the venue create a feeling of safety. The hotel provides all the necessary modern comfort. Spacious rooms, very nicely decorated and a big fully equiped bathroom. The parking service (in a nearby parking lot) works great 24/7. Ideal hotel from where one can easily acces the promenade on South Beach and the city center. Bars and restaurants in walking distance. We made two 3 week trips accross the USA, we had a great time in various locations and this hotel was one of the best.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Loews Miami Beach Hotel

Address: 1601 Collins Ave, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Miami Beach
#15 Spa Hotel in Miami Beach
#17 Business Hotel in Miami Beach
#20 Romantic Hotel in Miami Beach
#21 Luxury Hotel in Miami Beach
#25 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Loews Miami Beach Hotel 4.5*
Number of rooms: 790
Official Description (provided by the hotel):
The moment you arrive, you are inspired and delighted by everything you see ... From tranquil walls of water and ocean views around every corner to vibrant, modern and supremely comfortable accommodations. With the best location on the beach, the most attentive, genuine staff, and striking design inside and out, you'll truly appreciate every moment at Loews Miami Beach Hotel. Time and time again. Loews Miami Beach Hotel is the premier Miami Beach luxury hotel experience, located in the heart of South Beach, directly on the Atlantic Ocean. Our hotel showcases a palm tree-lined promenade, sparkling oceanfront pool flanked by our luxurious, St. Tropez-inspired cabana deck SOAK. The cabana deck is comprised of eight state-of-the-art poolside cabanas featuring private rooftop terraces and plush, luxury daybeds for day or weekly rentals. ... more   less 
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Also Known As:
Loews Hotel South Beach
Loews South Beach
Miami Beach Loews

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