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“generally good ..” 4 of 5 stars
Review of SBH South Beach Hotel

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SBH South Beach Hotel
3.0 of 5 Hotel   |   236 21st Street, Miami Beach, FL 33139 (City Center)   |  
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Hotel amenities
Ranked #72 of 206 Hotels in Miami Beach
middx
Top Contributor
75 reviews 75 reviews
40 hotel reviews
Reviews in 37 cities Reviews in 37 cities
82 helpful votes 82 helpful votes
“generally good ..”
4 of 5 stars Reviewed April 13, 2014

First the negative and a warning .If you're put into a room with an intercomunicating door you will hear EVERYTHING as though these people are in your room.We tolerated this for one night then asked to be moved.Moved to another room facing a different wall but no worry, it was quiet.The hotel has been renovated and rooms look good.I doubt the bathroom fittings will last.
We liked the location and thoroughly enjoyed our stay overall.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, April 15, 2014
Thank you for being our guest recently and for the review!

We are delighted to hear that our Newly Renovated Rooms & Location exceeded your expectations. We have listened to your feedback and are in the process of finding a remedy to the ensure the connecting doors are equipped with a stronger sound barrier.

We look forward in welcoming you back on your next visit to Miami Beach!

Respectfully,

Jimmy Mouawad
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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216 reviews from our community

Traveler rating
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    62
    45
    15
    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
London, United Kingdom
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 12, 2014

The location on 21st Street was a great location for us - a short 5 minute walk to the beach. The hotel/room was clean and tidy, some of the blue lighting in the room gave it a modern feel. The swimming pool is in the sister hotel next door and was no problem for us. Our only issue was the car parking. The option was to either park in a car park for around $20 per day or use the meters outside the hotel. We used the meters outside which have a maximum allowance of 3 hours for around $5 between 9am to 3am. Obviously a great inconvenience, but we managed to time the meter with us in and out of the hotel. We felt very comfortable at the hotel and would definitely stay again. Thanks SBH!

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, April 15, 2014
Thank you for your recent visit and for sharing your feedback!

We are glad that our Modern and Clean Rooms met your expectations. We are also delighted to hear that you took advantage of our complimentary Beach Chairs which are conveniently located less than 2 blocks away. Parking is always a challenge in Miami Beach, which is why we offer a discounted rate for our guests at the parking lot behind our hotel.

We look forward to welcoming you home again soon.

Sincerely,

Jimmy Mouawad
General Manager
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Djibouti, Djibouti
1 review
4 of 5 stars Reviewed April 10, 2014

We occasionally travel to Miami to visit friends and family. This is the first time we chose to stay at an upper-scale style hotel. We were pleasantly surprised. We were greeted with a beautiful smile by Maryrose Bird. She ensured we were entirely happy with our selection of hotel. The location was perfect and the scenery was beautiful. We will return to Miami and we will be sure to stay at SBH!

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, April 15, 2014
Thank you for your feedback and for taking the time to share your experience.

We are thrilled you had a great stay and have shared your lovely comments with Maryrose.

We hope you will come back to visit us very soon!

Best Regards,


Jimmy Mouawad
General Manager
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Denton, Maryland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2014

We travel with our friends (group of "old" school friends) quite a bit, and I must say I was very impressed with the overall stay and the overall service we got, young lady there Maryrose Bird, excellent young lady, very friendly, knows what she is talking about and very, very friendly and likeable...We will be back....

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, April 15, 2014
Thank you for being our guest recently and for the review!

I will pass along your compliments to the entire team, especially to Maryrose.

We hope to welcome you home again soon.

Respectfully,

Jimmy Mouawad
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
57 reviews 57 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed April 8, 2014

I stayed at the SBH for one night. Then property is located across from the Bass Museum of Art and few blocks away from Lincoln mall. The property is very nice, recently renovated. The staff was very friendly at the time of check in/out. There is not restaurant on-site, but I was given a voucher to eat breakfast a restaurant called “Orange Blossom” around the corner. The rooms are very nice and clean. Very spacious compared to other boutique hotel s in the area. All the amenities and snacks in the room have a price. WI-FI is included with your stay, but the connection is not the greatest in the room. The property has limited views.

Room Tip: Rooms facing the back of the property have limited view but are quieter.
See more room tips
  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, April 15, 2014
Thank you for being our guest recently and taking the time to write such a wonderful and detailed review.

I am glad to hear that our Newly Renovated Rooms, Friendly Staff and Location played a huge role in your overall Miami Beach experience!

We look forward to welcoming you home again soon. Feel free to contact me personally for your next booking.

Best Regards,

Jimmy Mouawad
General Manager
jimmy@thinkhotelgrp.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 4, 2014

This cozy, clean, and updated hotel fit all of my needs and more! Perfect location- next to beach, shops, restaurants. Close walk to Lincoln Road. Mary Rose and the entire staff provided excellent and friendly customer service. I will definitely be back!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, April 15, 2014
Thank you for your recent visit and for sharing your feedback!

I am thrilled to hear that our Newly Renovated Rooms, Friendly Staff and Location exceeded your expectations. We have sent Maryrose your compliments on her excelled customer service and she says Thank You!

We take pride with our team members and appreciate you for taking the time to recognize them.

We hope to welcome you home again soon!

Respectfully,

Jimmy Mouawad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 29, 2014 via mobile

While the rooms were nice and the hotel is fine overall, the housekeeping was inadequate. They failed to empty trash, vacuum, and only made the beds half the time. We had to repeatedly ask for more toilet paper and enough towels. And when we checked out, we were charged $45 for "room damage", which turned out to be "make up on the towels". We think they just targeted several young women in a room and took advantage of our seeming youth.

Stayed March 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, February 23, 2015
Thank you for your recent visit and for sharing your feedback.

I apologize for the challenges that you faced regarding housekeeping while being our guest, but happy to hear you were pleased with our room and product quality.

We hope you will choose to stay with us again.

Respectfully,
Jimmy Mouawad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SBH South Beach Hotel

Address: 236 21st Street, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#38 Business Hotel in Miami Beach
#51 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SBH South Beach Hotel 3*
Number of rooms: 51
Official Description (provided by the hotel):
This unique contemporary boutique hotel is located in the heart of South Beach's Art deco District. Walking distance to world famous Ocean Drive, Lincoln Rd Mall restaurants, nightlife and sandy beaches. Renovated in a contemporary style that provides all the conveniences required by today's travelers. ... more   less 
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Also Known As:
Hotel South Beach
South Beach Hotel Miami
Miami Beach South

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