DAY 1: We arrive at the hotel at approx. 9pm. We were told the free wi-fi was temp. down. We get to our room and realize there were only enough towels for one person. We ask the front desk clerk for extra towels and get, "we are out of towels but I'll see what I can do". What hotel run out of towels???
DAY 2: A late night storm comes through. We wake up to dripping water from the window (have pictures to prove it). Luckily it did not ruin my cell phone and watch that were on the night stand. Front desk clerk did move us to another room as promised. So we get moved to another room and the bath tub clogs up while showering. We notify the front desk clerk and she told us, "I will notify maintenance". She also could not tell us what number to call to reach the front desk which we figured out ourselves. Which was "0"
DAY 3: Wake up and turn on the TV. TV shows a message to contact the front desk for a new remote because the battery was low. I call and get this reply, "oh wow I've never had this before. I don't have any extra remotes or batteries. I'm the only one at the front desk and can't leave but if you'll go to the store and buy some, I'll reimburse you". True story!!! So later that evening, we shower again and surprise, the tub is still clogged (have pictures to prove it). Oh and the bathroom window was stuck open!
Last day: During checkout I notified the clerk about the tub still being clogged. We didn't get I'm sorry or any type of apologize. It was, "oh yeah I saw that on the maintenance list".
If you get a hotel here, you will regret it. Spend the extra $$ and go somewhere else.
- Official Description (provided by the hotel):
- This unique contemporary boutique hotel is located in the heart of South Beach's Art deco District. Walking distance to world famous Ocean Drive, Lincoln Rd Mall restaurants, nightlife and sandy beaches. Renovated in a contemporary style that provides all the conveniences required by today's travelers. ... more less
- Reservation Options:
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- Also Known As:
- Hotel South Beach
- South Beach Hotel Miami
- Miami Beach South