Overall the hotel is clean and good for stopover in Miami.
Unfortunately, due to the relaunch of the restaurant the elevator was used greatly. Well, it broke. Hey is understand, charm of a vintage hotel.
However, where the hotel fell short. There was no notification to guest of the broken elevator. No signs posted, nor offer to assist guests with luggage as checking out. They sheepishly avoided the obvious problem.
Instead of turning around an awkward situation ... Their attitude made the dilemma irritating and weird.
Hey, I am not a snob, nor do I expect everything to run perfectly. So when problems arise, it's the open honest attitude and helpful work arounds that usually win me over and make me a loyal.
Best of luck with the hotel. If you like a location close to the beach... And a great price try it out.
- Also Known As:
- Hotel South Beach
- South Beach Hotel Miami
- Miami Beach South
- Official Description (provided by the hotel):
- This unique contemporary boutique hotel is located in the heart of South Beach's Art deco District. Walking distance to world famous Ocean Drive, Lincoln Rd Mall restaurants, nightlife and sandy beaches. Renovated in a contemporary style that provides all the conveniences required by today's travelers. ... more less
- Reservation Options:
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