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“Everything good except.....” 3 of 5 stars
Review of SBH South Beach Hotel

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SBH South Beach Hotel
3.0 of 5 Hotel   |   236 21st Street, Miami Beach, FL 33139 (City Center)   |  
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Hotel amenities
Ranked #90 of 207 Hotels in Miami Beach
naples.fl
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Everything good except.....”
3 of 5 stars Reviewed January 20, 2013

The hotel was nice,clean & comfortable although we checked in and got our room then when we got in our room and we had no towels. The hotel isn't close to ocean drive(south beach) you have to walk approximately several blocks. Very old building it seemed like, the room keys are actual keys & to use a bathroom in the lobby you have to get a key from the receptionist. Make sure you put exactly how many people are in the room when you reserve a room or else they charge you extra. Receptionists not too friendly also. Then at night you can hear people walking upstairs and then you can hear people outside coming back to their hotels or wherever at all times of the night.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank xyummyicecreamx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, January 22, 2015
Thank you for choosing to stay with us!

We are pleased to announce that our hotel has gone under complete renovation since your last visit. We are delighted to hear that you enjoyed your last stay and have upgraded our Room Key System since. We cannot wait to have you return and enjoy our new room upgrades.

We look forward to welcoming you home again soon!

Sincerely,

Jimmy Mouawad
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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318 reviews from our community

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Los Angeles
Level Contributor
69 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed January 20, 2013

The South Beach Hotel is your basic hotel. Check in went smoothly. Our room, on the corner of the first floor, was spacious, but the TV was small and perched up on a corner. The problem with our room location is that it faces out towards the streets and the windows aren't well sealed or double paned - you hear all the noise going on outside.

The bathroom was on the smaller side and no counter space; just a little ledge. In my opinion, hotel bathrooms should offer plenty of counter space.

Other nits are the spotty wi-fi, which is complimentary in the hotel and no a/c in our room. I know we're close to the ocean and all, but a/c should just be a given.

We paid too much for this room (~$250/night). If you're able to get it for much less, then it's worth it.

Stayed January 2013, traveled with friends
Helpful?
1 Thank SC_Globetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, January 22, 2015
Thank you for choosing to stay with us!

We are pleased to announce that our hotel has gone under complete renovation since your last visit. We are delighted to hear that you enjoyed your last stay with us and cannot wait to have you return and enjoy our upgraded 42" flat screen TV's.

We look forward to welcoming you home again soon!

Best Regards,

Jimmy Mouawad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 8, 2013

In south beach for the BCS National championship game. Bathroom was filthy, service was terrible and barely understood English. Also, we prepaid online via hotels.com yet they insisted upon getting a copy of all occupants driver's licenses and the payor's credit card, which upon check out they refused to relinquish or destroy. The guy at the desk stated to us and the other patrons in line that they keep it on file for security.??????? Also the couple ahead of us showed us the bed bugs bite they had from the night earlier. I would not recommend ever going there it seemed very sketchy from the first interaction with the front desk let alone the security risk with their keeping copies of credit card and licenses after payment was processed and approved.

  • Stayed January 2013
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank mark98766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, January 22, 2015
Thank you for choosing to stay with us!

We are pleased to announce that our hotel has gone under complete renovation since your last visit. We apologize for the inconvenience that you had. We hope that you will give us another chance to regain your trust with our upgraded rooms and renovated hotel.

We look forward to welcoming you home again soon!

Best Regards,

Jimmy Mouawad
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed January 7, 2013

i happily stayed here during art basel. the location was perfect - close to the fair, close to the beach, but off collins so i could avoid the late night crowds/noise. the rooms are pretty basic/not fancy, but mine was really clean and had everything i could need or want. the wifi was free and worked well, and the staff were friendly. if you're expecting a luxury hotel, go elsewhere, but if you want a good value for your money in the heart of south beach, this is the spot for you!

  • Stayed December 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank ChefsChoice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, January 22, 2015
Thank you for choosing to stay with us back in 2013!

We are pleased to announce that our hotel has gone under complete renovation since your last visit. We are delighted to hear that you enjoyed your last stay with us and cannot wait to have you return and enjoy our new room upgrades. Incase you were wondering, we still do offer complimentary Wi-Fi!

We look forward to welcoming you home again soon!

Respectfully,

Jimmy Mouawad
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SBH South Beach Hotel

Address: 236 21st Street, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#36 Business Hotel in Miami Beach
#51 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates):
Hotel Class:3 star — SBH South Beach Hotel 3*
Number of rooms: 51
Official Description (provided by the hotel):
This unique contemporary boutique hotel is located in the heart of South Beach's Art deco District. Walking distance to world famous Ocean Drive, Lincoln Rd Mall restaurants, nightlife and sandy beaches. Renovated in a contemporary style that provides all the conveniences required by today's travelers. ... more   less 
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Also Known As:
Hotel South Beach
South Beach Hotel Miami
Miami Beach South

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