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“Overpriced bedbugs” 1 of 5 stars
Review of SBH South Beach Hotel

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SBH South Beach Hotel
3.0 of 5 Hotel   |   236 21st Street, Miami Beach, FL 33139 (City Center)   |  
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Hotel amenities
Ranked #89 of 205 Hotels in Miami Beach
1 review
2 helpful votes 2 helpful votes
“Overpriced bedbugs”
1 of 5 stars Reviewed January 8, 2013 via mobile

In south beach for the BCS National championship game. Bathroom was filthy, service was terrible and barely understood English. Also, we prepaid online via hotels.com yet they insisted upon getting a copy of all occupants driver's licenses and the payor's credit card, which upon check out they refused to relinquish or destroy. The guy at the desk stated to us and the other patrons in line that they keep it on file for security.??????? Also the couple ahead of us showed us the bed bugs bite they had from the night earlier. I would not recommend ever going there it seemed very sketchy from the first interaction with the front desk let alone the security risk with their keeping copies of credit card and licenses after payment was processed and approved.

  • Stayed January 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, 5 days ago
Thank you for choosing to stay with us!

We are pleased to announce that our hotel has gone under complete renovation since your last visit. We apologize for the inconvenience that you had. We hope that you will give us another chance to regain your trust with our upgraded rooms and renovated hotel.

We look forward to welcoming you home again soon!

Best Regards,

Jimmy Mouawad
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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167 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York, NY
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 18 cities Reviews in 18 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed January 7, 2013

i happily stayed here during art basel. the location was perfect - close to the fair, close to the beach, but off collins so i could avoid the late night crowds/noise. the rooms are pretty basic/not fancy, but mine was really clean and had everything i could need or want. the wifi was free and worked well, and the staff were friendly. if you're expecting a luxury hotel, go elsewhere, but if you want a good value for your money in the heart of south beach, this is the spot for you!

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, 5 days ago
Thank you for choosing to stay with us back in 2013!

We are pleased to announce that our hotel has gone under complete renovation since your last visit. We are delighted to hear that you enjoyed your last stay with us and cannot wait to have you return and enjoy our new room upgrades. Incase you were wondering, we still do offer complimentary Wi-Fi!

We look forward to welcoming you home again soon!

Respectfully,

Jimmy Mouawad
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SBH South Beach Hotel

Address: 236 21st Street, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #89 of 205 Hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SBH South Beach Hotel 3*
Number of rooms: 51
Official Description (provided by the hotel):
This unique contemporary boutique hotel is located in the heart of South Beach's Art deco District. Walking distance to world famous Ocean Drive, Lincoln Rd Mall restaurants, nightlife and sandy beaches. Renovated in a contemporary style that provides all the conveniences required by today's travelers. ... more   less 
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Also Known As:
Hotel South Beach
South Beach Hotel Miami
Miami Beach South

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