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“Did the job, but not much more ” 3 of 5 stars
Review of Clinton Hotel South Beach

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Clinton Hotel South Beach
3.5 of 5 Hotel   |   825 Washington Avenue, Miami Beach, FL 33139 (Formerly The New Clinton Hotel & Spa Miami)   |  
Hotel amenities
Ranked #103 of 203 Hotels in Miami Beach
Manchester, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Did the job, but not much more ”
3 of 5 stars Reviewed June 2, 2014

My family and I stayed at this hotel for my cousin's wedding (8 of us travelled from England). The rooms are nice, however the reception and concierge staff could do with improving their customer service skills. The lift is very slow and shaky (my grandma is 84 so it's a necessity). The pool area is deceptively advertised - it's too tiny to swim in, just to wet your feet. The walls are very thin and we were woken nearly every night by noisy neighbours after partying.

However the location is brilliant, a as you are right in the heart of south beach and seconds from Ocean Drive. The hotel has a small shop on one side of it, and a bar on the other. All guests receive complimentary breakfast, which they can choose from a small menu, which is nice.

Stayed July 2013
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1,179 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 29, 2014

They will rip you off the minute you walk in the door. They charge you all kinds of service fees. A one night stay in a cracker box sized room with a view of the alley ended up costing $333.00. This is. Beware of this place. They will rob you blind.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2014

Very-well located in the middle of South Beach and near the water and good restaurants. The double room was small but stylish but the door to the small "terrace" next to a decorative pool was stuck and did not lock and the bathroom sink drain was broken -- not such good maintenance. The swimming pool was really too small to swiim in and the bar for the happy hour nothing special. Recommended more for its location than for its facilities..

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2014

Great place to stay! Close to beach, clean very friendly staff! The pool is tiny but nice to sit out with a cool beverage. Lots of shop and restaurants close by. Close to cruise ships. Can walk to beach and watch them leaving. Very pretty!

Room Tip: Very helpful when flying out of Miami. Shuttle to airport.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 13, 2014

I had high expectations for this place, which was my first mistake.

First Impressions
We traveled with another couple and rented a limo from the airport to the hotel. When we arrived, the hotel valet was preoccupied with his girlfriend giving him a lap dance than he was helping us out of the limo and bringing our bags into the hotel. Not the type of first impression you want your hotel giving off.

Poor Service
When booking I saw that they offered a discount or free room upgrade (when available) to guests who like them on social media. Upon check-in, I inquired about this. The associate had no idea what I was talking about and never looked into this for us.

Horrible Room
The room isnt worth $60 a night, nevertheless what we paid! The bathroom was disguisting and the sheets looked like they hadnt been changed. There was a leak above the toilet; when the toilet was closed, there would be a puddle of water on the lid. The walls were so thin I could hear every word from our neighbors. Our view was of a wall no more than 5 feet away. This was a huge disappointment.

Party Hotel
My husband and I are in our mid-20s, so we were excited about the free happy hour from 7-8 every night. However, what the hotel doesnt tell you is they have party deals to two big clubs in Miami every night that drops guests off at 5 am. During our first night, we were woken up at 5 am from the returning crowd. They ended up partying for another hour. This was a huge turn off. The same thing happened the next night. If the walls were thicker, this wouldnt have been as issue. The hall lights are also so dim, you cant see how clean (or dirty!) the hotel really is.

What pool?
The pool is an oversized bathtub and there were mattress out by the pool that had sheets on them that looked like they hadnt been washed in 2 weeks. Completely gross.

Overall
You couldnt pay me to stay at the Clinton Hotel again. I was disappointed in myself for not trusting other reviews on TripAdvisor. Trust me, pay the extra money to stay at a nice hotel if you want to stay on South Beach.

  • Stayed May 2014, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Andrews, United Kingdom
Top Contributor
77 reviews 77 reviews
25 hotel reviews
Reviews in 38 cities Reviews in 38 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 3, 2014

This hotel is OK for Miami Beach and about 1 mile walk from the convention centre. It attracts a mixed clientele, beach goers, business people etc. Service was OK, facilities OK. Watch out for additional 'resort fees' applied at the end of your stay. Overall just OK.

Stayed May 2014, traveled solo
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Dallas, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2014 via mobile

We stayed here last year and we are going back again this year! We are in our mid 20's and had a great experience. We have children and would not bring them here but we take an "adult" vacation every year and love the clinton. The staff is friendly and the happy hour is awesome. My husband is a native of miami and says its a great price. Plus its close to all the action but its quiet when you get ready to go to bed. My only issue was how expensive valet was. Other than that it was GREAT! Our room was always cleaned properly and the front desk staff was so friendly! I have many friends we have recommended and loved it as well! Cant wait to return!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clinton Hotel South Beach

Address: 825 Washington Avenue, Miami Beach, FL 33139 (Formerly The New Clinton Hotel & Spa Miami)
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#48 Business Hotel in Miami Beach
#73 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Clinton Hotel South Beach 3.5*
Number of rooms: 89
Official Description (provided by the hotel):
Newly opened in 2004, Step out of the Clinton Hotel South Beach and into one of the most electrifying destinations in the world. The Clinton is a boutique hotel in the heart of South Beach Miami nestled in the middle of world class clubs, restaurants and shopping, all while being just steps from the white sandy beaches that Miami and South Beach are famous for. The Clinton Hotel South Beach boutique hotel follows its own muse with its cutting edge design and innovation and abandoning most conventional ideals of hotel design. The result is an ultra-cool, intimate South Beach hotel and sexy place to stay when visiting one of the world's most popular destinations.The guestroom accommodations are edgy, quirky and sexy. The staff is hip, cool, and connected. ... more   less 
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Also Known As:
The New Clinton Hotel And Spa Miami
Clinton Hotel Miami Beach

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