We stayed in this hotel for 5 days as a precursor to our trip to the Dominican Republic. First, I'd like to say that I would stay here again, IF they get better wifi.
Pros: Customer Service was great. Anything we need they were responsive to our needs. House keeping did an excellent job with our room service. We had extra towels and pillows at a phone call. The location is GREAT GREAT GREAT! Right in the heart of the festivities and a walk away to anything is the south beach area. The room was small but comfortable; they had robes and slippers and chair and towel services for free on the beach.
Cons: My only and biggest con was the wifi. I require wifi wherever I go in order to work. The horrible wifi service made it a huge challenge to stay on top of work. If I were the owner I would invest in a better internet service. Usually wifi is best closest to the front desk. We were literally 50 feet from the front desk and still could not get a signal to save our lives. Also the wifi seemed to be more compatible with the computer (although not that great) than with our cellphones.