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“Absolutely fantastic. Service, location and quality” 5 of 5 stars
Review of The Hotel

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The Hotel
4.0 of 5 Hotel   |   801 Collins Avenue, Miami Beach, FL 33139   |  
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Hotel amenities
Special Price
10% off room rate
Ranked #12 of 200 hotels in Miami Beach
Warsaw
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Absolutely fantastic. Service, location and quality”
5 of 5 stars Reviewed July 21, 2013

Just returned from a 2 night stay. Fantastic hotel, great people providing fantastic service in undoubtedly one of the best locations on Ocean Drive.

Right from the start, valet service, check in service, bellboy, concierge all fantastic and showing an interest in us, and what kind of experiences we'd like. Not pushy at all, just helpful. Restaurant recommendations from John were great!

Rooms were great with quality furnishings and excellent servicing and cleanliness.

It's in the middle of ocean drive above News Cafe, which is brilliant for all snacks, main meals, and all drinks & cocktails. Plenty of bars restaurants and shopping all around you.

The pool area is much better than it looks on the website. Great music, food, not crowded, good places to relax and have lunch even a nicely equipped small gym.

First class, looking forward to our next visit.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldman P, Manager at The Hotel, responded to this review, July 29, 2013
Thank you SO much for your amazing review. It makes us very happy that you've had such an amazing time while at The Hotel of South Beach.
Please contact our reservations department directly, or myself, for your next visit.

Have an amazing day!
See you soon.

Sincerely,
Nara Azevedo. Sales Mgr of The Hotel of South Beach. naraa@goldmanproperties.com
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892 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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English first
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 19, 2013 via mobile

I recently stayed at The Hotel and I must say it exceeded my expectations. The location was great, the staff were extremely friendly and the rooms were very clean. It is located close to all the restaurants, shops and the beach. The beds were comfortable and the rooms were spacious. The rooftop pool overlooked the ocean. Complimentary rental chairs at the beach was relaxing. The wifi connection was spotty, but I managed. The street noise was at a very minimal level. I hardly heard anything that was happening outside.

We were greeted by Pierre who assisted us with our luggage upon arrival and showed us multiple rooms. The concierge, John, was very knowledgable of the area and suggested some really great restaurants. John also assisted us with arranging a bus/boat tour for the day. I really liked how I was always greeted when entering and exiting the hotel.

I will most certainly recommend this hotel to friends and family. Also, I am looking forward to returning. It was a great stay.

Stayed July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldman P, Manager at The Hotel, responded to this review, July 29, 2013
Jessica, thank you very much for your kind words.
The Hotel of South Beach and all its staff will love to have you back. Please contact our reservations department or myself directly for your next stay with us.
We will always take good care of you!

Have an amazing day!

Sincerely,
Nara Azevedo. Sales Mgr of The Hotel of South Beach. naraa@goldmanproperties.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 18, 2013

Great location: close to shops, beach, restaurants. We've stayed at the atelier suite. We didn' have the best view, but the room is very spacious and quiet, even being close to the bars. Lovely decoration!!!! And the most important: clean!!! A friend of mine stayed in another hotel, and he regret it....

Room Tip: We've stayed at the atelier suite. The entrance is at the Ocean Drive, not at Collins Av., but t...
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  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldman P, Manager at The Hotel, responded to this review, July 29, 2013
Thank you so much for your review! We really appreciate it!
Our new building on Ocean Drive was also decorated by Todd Oldham, the Fashion Designer that did the main building as well. He decided to use colors that would bring the heat of the sun on our Ocean Front and Atelier rooms. They are indeed beautiful and spacious.
Please let us know of your next visit to South Beach. We would love to see you again!

Sincerely,
Nara Azevedo. Sales Mgr of The Hotel of South Beach. naraa@goldmanproperties.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 18, 2013

I spent 5 nights at The Hotel with my mom. It is a friendly hotel with a warm atmosphere.

Reception staff: We felt welcome from the moment we arrived because the guy who checked us in talked to us, like whether it was our first time in Miami, and he made sure we got the room we wanted. He even showed us the room we had booked and one caregory higher because we had requested a king size bed. So already at check-in, we were treated as valued guests. No one at The Hotel just did their job, but always a bit more.

Concierge: In my job as a flight attendant I have seen many 4- and 5-star hotels around the world, and this Concierge called John was one of my favorite because he really knows it all.

Housekeeping: once the hotel ran out of small towels, so the housekeeper came by again in the evening with the missing towels and cleaned the whole bathroom again.

Check-out: we appreciated being served two complimentary glasses of water with ice and lemon while waiting for a taxi to the airport.

Self-parking: not a hassle at all. No need for valet.

I would maybe stay at this hotel again. I loved the colors of the rooms, the beds and the staff. But it is quite far from Lincoln Road. And because there are so many beautiful hotels in Miami Beach, I think I want to try out some of the others as well.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldman P, Manager at The Hotel, responded to this review, July 29, 2013
Thank you so much for your very detailed and nice review!! We really appreciate it.
We are very glad you had such a nice stay. Our team will love to see you again.
Whenever you decide to come back, please let us know. Contact us through our reservations dept or directly through me. We will be delighted to continue extending our service to such special guests.

Have an amazing day, for you and your mom.

Sincerely,
Nara Azevedo, Sales Manager at The Hotel of South Beach - naraa@goldmanproperties.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2013

This hotel surpassed my expectations. They have an amazingly courteous staff.
The staff goes above and beyond to make sure guests are happy. The pool bartenders, especially Lares and Miro, provided exceptional service and delicious frozen drinks. Dirty Bananas!!! The Sunday night bartender at Wish, the hotel bar, had a wonderful sense of humor. We only meant to grab a cocktail there but ended up spending the evening there instead. Wonderful! David, Daniel, Christian and the others in the lobby and at the door gave excellent customer service and recommended wonderful places during our South Beach stay. They even set us up with great cabana massages for four at the rooftop pool for our Bachelorette Party.
Honestly, I'm a beach person but spent almost every day at the pool because of the staff there.
The rooms were clean and spacious. The location was ideal, one block from the beach. And the food at the hotel was delicious. All in all, I really enjoyed my stay and would definitely visit again.
They made my stay worth every penny!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 16, 2013

We stayed at The Hotel for two nights, in a Designer Room. The room was nice and cleane and the staff friendly. The concierge, John Durham, was most helpful with suggestions on what do see and do, where to eat and shop. Big thumbs up! Would we stay here again? Sure.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Simons Island, Georgia
Top Contributor
84 reviews 84 reviews
16 hotel reviews
Reviews in 46 cities Reviews in 46 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 14, 2013

We stayed at The Hotel in Miami Beach for two nights and had a wonderful time. We reserved a standard grade room. It was a comfortable size with a king size bed, a desk, a dresser, and nice roller cabinet with flat screen on top and glassware and stocked beverage refrigerator. The bathroom was updated and the shower was great.
The pool area was wonderful, comfortable, and quiet, with a full bar. Lounge chairs are set up around the pool with covers and towels. One evening they had a bar-b-q by the pool. A very nice set up.
THE best part of the stay was the people who worked at The Hotel. Everyone was so friendly and helpful. The folks that work around the front desk, the concierge, and bellmen were so gracious. Every time you exited the elevator or arrived back at the hotel they wanted to help with suggestions. If you need help with restaurants, shopping, or anything else, they will make excellent recommendations. Trust them! And when you get back they will ask you if you enjoyed yourself and hat did you order. Almost like family.
The charge for valet parking is $28 per day, kind of the going rate in SOBE. They also have a loyalty program you can sign up to after you have stayed with them once. It will provide you with upgraded rooms at no cost. If we are headed back to SOBE we will happily stay at The Hotel again.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Hotel

Address: 801 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Miami Beach
#9 Luxury Hotel in Miami Beach
#9 On the Beach Hotel in Miami Beach
#20 Best Value Hotel in Miami Beach
#23 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel 4*
Official Description (provided by the hotel):
Originally built in 1939, by master architect L. Murray Dixon, today the hotel encompasses 73 deluxe rooms and suites, a rooftop pool with panoramic ocean views and Spire Bar & Lounge – a chic hot spot located rooftop behind the historic Tiffany spire. The new oceanfront addition to The Hotel of South Beach offers 20 breathtaking deluxe rooms, located at 800 Ocean Drive, bringing The Hotel of South Beach’s rooms and suites down to the ocean. ... more   less 
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Also Known As:
The Hotel Miami Beach
Miami Beach The Hotel
Hotel South Beach

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