My wife and i, mid 60's, stayed 4 nights at The Hotel South Beach prior to a cruise. We we met upon arrival by concierge and assisted to registration and then to our room. Everyone in the front of hotel were super friendly and helpful. Restautant is under new management and was very very good - waiter was friendly and lots of fun. Morning breakfast was excellent. We booked some tours through the concierge prior to our arrival and everything was 100% On checkout, they helped us by calling our car service to make sure they were coming. We would definitely stay again - room was clean, quiet, comfortable and all staff were great. Highly recommended!!!