First of all I booked a couples massage 3 weeks out from our visit. It was confirmed via email. When we went to check in it was booked as two single massages. This trip was for my wedding anniversary and really made me mad that they were ruining things. Next the staff at the front desk was not to bright. They booked my wife in as a male and when they came to get her for her massage they couldn't find her since they were looking on the male side of the spa which delayed and aggravated the situation. 20 minutes late they found her waiting on the woman's side and they lady was nasty to her on top of it when they found her.
Then there was the "deep" tissue massage which was lacking the deep and was more like a Swedish massage. Therapist were nice but not good therapists.
The spa facilities are beautiful though. Pool, steam room and jacuzzi were very nice
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