Some friends and I chose this hotel because of the affordable price for spring break. The hotel is in a good location and the bus comes often to get you where you need to go. However, there is no free parking anywhere near this hotel. The rooms and elevator are horrible! The toilet kept getting stopped up and when calling the front desk for maintenance they took forever. They only give you one face towel per room even though it was 3 of us in a room. When we called for more, they asked why we weren't using the towels from the previous day or they said they didn't have more. The cleaning staff cleaned our room once and sometimes she didn't even clean the bathroom or she just changed the sheets on the bed but put the same cover. Lastly, my friends and I noticed that we had been itching and saw that a bed bug was crawling across the bed. We immediately called the front desk and they stated that there was nothing that they could do. THEY WOULDN'T EVEN GIVE US OUR MONEY BACK! We left that night, having to end our vacation early and have a open case with the Miami Beach Health Department. DO NOT STAY HERE!
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- Also Known As:
- Venezia Hotel Miami Beach