I stayed at this hotel while vacationing with my family. The staff was very friendly and outgoing. As someone who spends a lot of nights in Marriotts, they completely showed me what customer service should be like. From the valet parking attendant to the ladies that cleaned the rooms, they were all top notch. I'm not sure how they all seemed to know my name, every time I would leave and return, the staff would greet me by name. I can't remember everyone's name but I do remember Joe, who took care of any all requests that I made. And the young lady that checked me in, she was extra nice as well. I wish I could remember her name. She actually saw me and my family out in the mall and shouted out hello to us. There was two more ladies that also really aided us and I'm sure that they were members of management.
Now about the hotel, this hotel is very close (walking distance) to the ever popular Ocean Dr and the beach. You can also walk to Lincoln Mall, which has a lot of stores and restaurants and very good atmosphere for the family. And it seems like it stays open past midnight. The hotel also have a rooftop pool and a very nice sitting area for you to relax if that what you choose to do.
Again, this is an excellent location for someone to stay, the one and only problem that we had was that one of the elevators went out one day, but outside of that, it was great.....
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- Also Known As:
- Courtyard By Marriott Miami Beach South Beach Hotel Miami Beach
- Courtyard Miami Beach South
- Florida Courtyard
- Florida Marriott