My husband and I just spent five nights at this hotel and we were a bit unsure of what to expect based on the reviews. Happy to say that our stay far exceeded our expectations. First off, the customer service was outstanding. Every employee we met was gracious, professional and always smiling. We got great recommendations on places to dine (Oh Mexico, Sibilla, Books and Books, Nexxt, Yard Bird) from the front desk every time we asked and they were at all price points. The hotel is very clean and our room was spotless. The lobby renovation was just ending and it looks great. The rooftop pool was small, but clean and very refreshing offering ample seats in both the sun and shade. The location can not be beat as it is 2-3 blocks to the beach, Lincoln Road, Espanola Way, and Collins Ave. We will definitely return and look forward to it.
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