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Courtyard by Marriott Miami Beach South Beach: Traveler Reviews

3.0 of 5
1530 Washington Avenue, Miami Beach, FL 33139 (Flamingo / Lummus)
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Courtyard by Marriott Miami Beach South Beach
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222 reviews from our community

Traveler rating
    52
    84
    61
    9
    16
See reviews for
Families
44
 
Couples
44
 
Solo
13
 
Business
43
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bala, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
“Ideal for an overnight before boarding a cruise ship. Nice welcome.”
4 of 5 stars Reviewed January 2, 2013

A basic hotel building with more than adequate standard rooms and a nice roof top pool area. In a good location with Ocean Drive with all the designer shops one block towards the beach. We noticed the strip club but all was quiet when we arrived about 9 p.m. We walked across to the beach area in the morning. No problems with safety at that hour! Taxi ordered on our behalf and luggage loaded by accommodating staff member. Thanks.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask fandraw about Courtyard by Marriott Miami Beach South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_MiamiBeach, General Manager at Courtyard by Marriott Miami Beach South Beach, responded to this review
January 3, 2013
Thank you for sharing your experience with us. I'm very pleased to hear that everything was smooth sailing during your stay. I hope you enjoyed your cruise with the family and we look forward to welcoming you back to Miami Beach in the future. Thank you again!

Sunny regards,
Nanyce Lanier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Horrendous”
2 of 5 stars Reviewed December 30, 2012

We stayed here for one night on the back end of a cruise. The room was spacious but smelled awful. The location was in a seedy part of south beach. I would not recommend staying here for any reason. Was very overpriced for what was included. The staff however were very nice and helpful.

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask eligat about Courtyard by Marriott Miami Beach South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_MiamiBeach, General Manager at Courtyard by Marriott Miami Beach South Beach, responded to this review
January 2, 2013
Thank you for your compliments to our staff. Please accept my apologies for the odor issue in room. We were not aware of the problem and I apologize for the inconvenience. Additionally we are conveniently located to the beach and many of the attractions in the south beach area. Our guests typically choose the hotel based on our prime location so I apologize that it wasn't a good fit for your trip. I appreciate the feedback and again please accept my apologies for any inconvenience.

Thank you,
Nanyce Lanier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Downers Grove, Illinois
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Poor service at a high price”
3 of 5 stars Reviewed December 26, 2012

I stayed here for a conference. The hotel was full and the service was poor. Housekeeping left a different, incomplete variety of towels when they cleaned each day. I needed assistance with some directions and restaurant recommendations and the front desk personnel were not really interested in helping me. I even commented to the Service Manager about the poor service when I checked out and I barely got an acknowledgement that I had spoken. My room was fine--mostly clean and functional; if you don't have an ocean view you don't have much of a view at all (and I did not have an ocean view). And I agree with the other reviewer; look for parking nearby vs using the valet service. It is expensive. This is not one of Marriott's better Courtyards!

Room Tip: Of course, try to get an ocean view if you can.
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  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask cljensens about Courtyard by Marriott Miami Beach South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_MiamiBeach, General Manager at Courtyard by Marriott Miami Beach South Beach, responded to this review
January 2, 2013
Thank you for providing feedback regarding your recent Marriott stay. We are very disappointed to hear that you didn't enjoy your time while visiting one of our properties. It does appear that you intended to provide feedback on another Courtyard in this post. We are conveniently located in south beach and only two blocks from the beach. We do not have direct ocean front rooms, but one of our sister properties does. It seems that you stayed at that hotel and have confused ours on your response. I regret that you did not have a pleasant experience within our brand and I hope this does not prevent you from continuing to choose Marriott.

Warm regards,
Nanyce Lanier
General Manager
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Apopka, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Okay”
3 of 5 stars Reviewed December 12, 2012

Bad first. Do not stay here with children there is a strip club right across the street. Lucky for me I did not bring kids. Night club next door as well. Don't use the valet parking, there is a public parking facility just one block up and it is cheaper overnight. Do not count on a "business center" there is only one lame computer right by the elevators & you have to stand the whole time you are using it. I had to ask an employee who was greeting a buddy next to my room to please lower their voices at night because they were talking very loud (thus thin walls). They charge for breakfast no complimentary breakfast. There is a McDonalds up the street if you are looking to save money.
Positives: Reasonable price...try booking way in advance to get a better deal. Some friendly staff. Nice size room but tiny bathrooms. My room was facing away from the street on the 4th floor which was ideal. Two blocks up the street there is a side street with great restaurants if you are looking to stay close.
Overall ok but not what I expected for the Marriott brand.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask let1125 about Courtyard by Marriott Miami Beach South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardFLL, General Manager at Courtyard by Marriott Miami Beach South Beach, responded to this review
December 20, 2012
Thank you for taking the time to share your feedback. I am disappointed to hear that you felt your stay was simply okay with us. We definitely strive to make each guest experience a special one. We do lease a parking lot near our hotel for the convenience of our guests traveling with a vehicle, Please accept our apologies if this service was not beneficial during your stay. We offer a full breakfast buffet at a nominal charge in comparison to many of the restaurants located on south beach. Additionally our hotel is located in the heart of south beach and we are very close to many of the entertainment venues in the area. We have had the pleasure of hosting many families at our hotel that were pleased with our accommodations. I hope you will accept my apologies that we did not meet your expectations. Thank you for sharing your opinion and we will continue to use the candid responses to help us improve.

Warm regards,
Nanyce Lanier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Great service, clean, convenient, and comfortable.”
4 of 5 stars Reviewed December 12, 2012

I stayed at Marriott's Courtyard in South Beach again during Art Basel. It is competitively priced, and very convenient to the convention center , Lincoln Road mall, and the Boardwalk along the beach. There are a number of small ethnic restuarants to the south of the hotel, including the charming Espanol street , which also has a wonderful frozen yogurt place and gelateria.
The huge room with 2 double beds a sofa and desk was on the top floor, with a view of the tower which has a changing display of the time and temperature. As usual they gave me a refrigerator and microwave. The service from the front desk was wonderful, and the morning breakfast service downstairs was convenient and well priced. We were busy so I didn't have time to use the pool on the roof, or the exercise room, both of which I enjoyed when I was there in May with my daughters.
The housekeeper did not replace the coffee packets for the coffeemaker after our first day, and I kept forgetting to report it because it was so easy to go down to the lobby and bring up a few cups of the complimentary brewed coffee there.
I have two criticisms which keep me from giving the hotel a better rating,
1.My sleep was disturbed by sounds of lovemaking from the next room. On my side of the bed was a locked door connecting to another room. My guess is the door isn't soundproof. Or I I was lucky the other time.
The hotel was sold out and I didn't want to unpack and move, so I did not report this. I am certain they would have tried to move us to another room if I had reported it. (awkward!)
2.. the white towels were scratchy and seemed kind of worn.

Room Tip: The hotel is competitively priced, with great amenities, so stay there if you don't mind scrat...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask NYfussylady about Courtyard by Marriott Miami Beach South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardFLL, General Manager at Courtyard by Marriott Miami Beach South Beach, responded to this review
December 20, 2012
Thank you for the compliments to our staff and the hotel. I am so happy to hear that you chose our hotel again for your Art Basel visit. Please...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Courtyard by Marriott Miami Beach South Beach

Also Known As:
Courtyard By Marriott Miami Beach South Beach Hotel Miami Beach
Courtyard By Marriott Miami Beach South Beach Hotel
Courtyard Miami Beach South
Courtyard Miami Beach
Florida Courtyard
Florida Marriott
Address: 1530 Washington Avenue, Miami Beach, FL 33139
Phone Number:
Region: United States > Florida > Miami Beach > Flamingo / Lummus
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Swimming Pool Wheelchair access
Hotel Style:
#54 Family Hotels in Miami Beach
Price Range: $$
Hotel Class:3 star (3*)
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