After confirming our room twice...including once to inform of a late arrival, we arrived after midnight only to be told that our room had been given to someone else. AND, the man working the front desk was sitting there watching PORN!! He didn't even bother to turn it off when I arrived. After flipping through papers for 30 minutes, he said there was nothing he could do, there were no rooms left! After driving for 5 hours and arriving only hours before a competition, this was the last thing we needed. Expedia upgraded us and made it right, but this hotel experience was awful. Not to mention, it is in a bad section of town with people urinating right by the front door and crazy loud music. And the interior is NOTHING like the pictures. It is old and run down, not the slightest decor in the lobby. Never made it up to a room. Would absolutely not recommend this hotel. Thank you's only go out to Expedia for getting us a beautiful room and a couple hours of rest!
- Also Known As:
- Hotel Royal South Beach Condo
- Official Description (provided by the hotel):
- An newly restored ultra hip historic hotel in the heart of the Art Deco District. Rooms feature unique, futuristic furnishings. Hotel is featured in "Best Designed Hotels in North & South America." Italian marble floors, tile bathrooms, high quality down bedding, refrigerators, CD players, flat screen TV w/cable, etc. We now have kitchenettes and high speed Internet access in our rooms. ... more less
- Reservation Options:
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