The Palms is not only a beautiful resort but also has incredible service and friendly staff. Choosing a hotel for a bachelorette party (11 ladies total) was a difficult task but the Palms made me thankful for the decision again and again. Although it is not exactly in South Beach, it is close to all the major finds and a quick Uber/Taxi away from Lincoln/Espanola Way/Nightlife. Additionally, because it is located a little up the beach, the beach was quiet and felt like our own, especially because the beach food/drink service was incredible. All of our rooms were located on the same hallway and we were given a prime spot on the beach to enjoy our days in the sun. Karina J. is the most amazing concierge on the face of the earth-truly! She was able to confirm all of our reservations from restaurants to limo to services at the hotel. She was also very informative regarding the nightlife in Miami which helped make our bachelorette bash all the more memorable. I also shipped a few things to the hotel and they were able to hold the boxes for a fee of $5/box until our arrival. We also enjoyed brunch at the Essensia Restaurant on our final morning and they were able to place our luggage in a secure closet while we enjoyed the farewell meal. It was truly a dream of a weekend in a location that I was not familiar with before. However, I left knowing much more about beautiful Miami and with no reservations about where we will stay during our next trip to Miami.