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“The outstanding garden” 5 of 5 stars
Review of The Palms Hotel & Spa

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The Palms Hotel & Spa
4.0 of 5 Hotel   |   3025 Collins Avenue, Miami Beach, FL 33140   |  
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Hotel website
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Hotel amenities
Ranked #54 of 205 Hotels in Miami Beach
Certificate of Excellence 2014
GreenLeadersSilver level
Wroclaw
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“The outstanding garden”
5 of 5 stars Reviewed today NEW

Beautiful hotel, really obe of the best, only one thing I can not accept : it is impossible to open the window in each of the room :(, eaven a little... You can see the ocean but You can not feel the fresh air, only air cobdition... The rest - the best

  • Stayed February 2015
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,253 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
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Lanoka Harbor, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our second visit to The Palms Hotel and Spa and it was delightful. We stayed in an ocean front king room which is worth the price increase over a city view. The room is spacious, clean and nicely furnished. The bed and pillows are very comfortable. We really appreciated the water closet w/clever sink for hand-washing separate from the main bath room. I can't compliment the hotel staff enough; they went out of their way to ensure we felt welcomed and well cared for. The restaurant is a find. The service is excellent and the cuisine is farm to table, creative and delicious. We can't wait to return!

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Morristown, NJ
Top Contributor
108 reviews 108 reviews
60 hotel reviews
Reviews in 68 cities Reviews in 68 cities
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed yesterday NEW

We enjoyed our stay at The Palms. The grounds are beautiful, full of lush tropical plants and caged parrots, surrounding the heated pool. Just past the pool there is a gate that opens to the boardwalk and the beach. Very convenient. We had a "city view" room that was small but nicely appointed, with a king bed, large flat screen tv, desk, two upholstered chairs and a large closet with a safe. The Euro style bathroom was compact but modern, with a rain shower. Robes and slippers were provided, and we received complimentary nylon beach tote bags, I think because I had joined the "I Prefer" hotel group when booking the hotel. There was a Keurig coffee set up, with plenty of supplies. The $37 per night valet parking fee was annoying, particularly because we did not use the car during our two night stay. Instead, we took cabs back and forth to the South Beach bar/restaurant area, that cost $7 to $10 each way. There is a convenient stop for the "Big Bus" hop-on, hop-off tour bus just next door in front of the Riu Hotel.

  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

After going to Mexico for the last few winters we decided to try Miami. I was nervous about finding a place that could compare to the tropical paradise we love in Playa del Carmen. The Palms has delivered. It is traditional, well maintained, the rooms are newly remodeled and the grounds of the resort are BEAUTIFUL. Plentiful, lush tropical gardens (even celebrated parrots). It feels like a plantation and a respite from the concrete jungle of much of Miami Beach. It is on 30th st, a little north of the action, but has a good restaurant and, really, all you need. It is on a beautiful part of the promenade and only 15 minutes by foot to Lincoln road. There is a City Bike rental right across the street and takes 10 minutes by bike to be in the heart of South Beach. I highly recommend this hotel/spa/resort.

Stayed February 2015
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Milan
Top Contributor
58 reviews 58 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A good location if you want to avoid the crowded South Beach . Hotel is very silent and has a nice view to ocean even though no terasses !!!!!
Service is ok
Lifts are a nigHtmare and you can wait until 15 mn to get one ..... Crazy !

Room Tip: Take high floor
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  • Stayed February 2015, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
133 reviews 133 reviews
22 hotel reviews
Reviews in 44 cities Reviews in 44 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for business this past week and thought the hotel was great. It's a little off the beaten path from South Beach, a long walk along with boardwalk. The grounds are lovely with a heated pool, and large, fun tiki bar. It's beach is gorgeous with turquoise water and white sands The staff was helpful and accommodating. I stayed in a city view room and it was a nice size with large windows. I would've given this a 5 star except for two things: breakfast should've been included, or at least not $24 for a hot buffet and the double doors on the bathrooms are frosted glass and leave a gap of about a quarter inch with no hope for privacy.

Room Tip: If you're looking to save a few dollars, the city view rooms are very nice if you don't requ...
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  • Stayed February 2015, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma C, Manager at The Palms Hotel & Spa, responded to this review, 5 days ago
Dear cortneyrose
Thank you for choosing to stay at The Palms Hotel & Spa on your recent business trip. We very much appreciated reading through the hotel facilities and offerings you enjoyed duration your visit. We are very happy to read that our staff was helpful and accommodating. It is nice to know that the room was a nice size but I regret the inconvenience you experienced with the bathroom doors which are meant to shut completely not leaving any gap. Please rest assured that guestroom functionality is a top priority for us at The Palms. I would greatly appreciate it if you could email me your room number so our Engineering team can investigate further to ensure everything is working properly. My email is alma@thepalmshotel.com. We look forward to welcoming you back next time that your travels bring you to Miami Beach.
Best wishes,
Alma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockwall, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I went here for the weekend and enjoyed it very much. Our room faced the pool and beach. It was quiet and peaceful. The pool was heated which was very relaxing early in the morning before a lot of people were there. The beach was just a few minutes from the room to the sand. The stess-fix massage was good and it is an Aveda Spa. The restaurant was excellent. We had room service the night we arrived and it was excellent. We ate in the outside part of the restaurant for breakfast one day, the inside for breakfast another day, and the inside for dinner. Every meal was excellent. Service ranged from okay at one breakfast to excellent for most other meals. We also ate pool-side and had excellent service and food there. We found the rooms to be very efficient. They are not super large but very efficiently laid out. We did not have a tub but did enjoy the over-head shower and the hand held shower as well. The staff was very accommodating and friendly. Flat screen tv, coffee machine, etc... were in the room. We will probably go back the next time we go to Miami Beach.

Room Tip: Pool and beach side room was very nice and surprisingly quiet.
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Green Features: Very eco-friendly! If you are environmentally conscious, you will love all their eco-friendly extras like the commode that lets you wash your hands before the water drains into the tank for flushing, smart keys, etc...
  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma C, Manager at The Palms Hotel & Spa, responded to this review, 5 days ago
Dear Susan P,
Thank you so much for taking the time to share your thoughts on TripAdvisor following your stay with us at The Palms Hotel & Spa. We are pleased to read that you had an enjoyable weekend stay and felt that our team members were very friendly and accommodating. Thank you for visiting our AVEDA Spa. It is nice to know that you enjoyed the Stress-Fix Massage. It also makes us very happy to read that every meal at Essensia Restaurant was excellent. We truly appreciate your five-star review and cannot wait to welcome you back for another relaxing break in the future.
Warm regards,
Alma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Romantic Hotel in Miami Beach
#27 Spa Hotel in Miami Beach
#27 Family Hotel in Miami Beach
#34 Luxury Hotel in Miami Beach
#41 On the Beach Hotel in Miami Beach
#45 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Official Description (provided by the hotel):
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami

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