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“Great hotel out of the madness” 5 of 5 stars
Review of The Palms Hotel & Spa

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The Palms Hotel & Spa
4.0 of 5 Hotel   |   3025 Collins Avenue, Miami Beach, FL 33140   |  
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Hotel website
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Hotel amenities
Special Price
Advance Purchase $180
Ranked #55 of 203 Hotels in Miami Beach
GreenLeadersSilver level
Lodnon
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great hotel out of the madness”
5 of 5 stars Reviewed yesterday NEW

This hotel is great. The lobby, restaurant, and poolside area is fantastic, well kept and looks quite grand. Good size rooms, although the bathroom is a little on the small side but the shower is amazing! It's quite far from ocean drive (approx 25/30min walk) but if you don't fancy the walk there are plenty of taxis around. Staff were very helpful and the breakfast buffet is fantastic.

  • Stayed December 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,194 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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Bammental, Germany
Top Contributor
103 reviews 103 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have been back after many years and we have found the same amazing hotel.
Everything is perfect in each little details.
Room are very big and bright, bed is very comfortable, the bathroom is big and with good courtesy kit.
Staff is friendly and very helpful. A must if you are in Miami!!

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My husband and I come back every year and stay for a week during the art fairs. We are immediately greeted by familiar faces by staff (Alleny, Pauline...) who remember us from year to year and go out of their way to make us feel welcome. We love the location, the pool, the boardwalk, the accommodations, but in the end, it comes down to the staff. They are so accommodating and wonderful. I will say that the beds and pillows are amazing (I sleep better than at home). Lastly, the spa...anyone within a thirty mile radius should visit the spa and get a massage from Jose. Magic. 11 months until my next visit...

Green Features: They definitely care about the environment. Their environmental practices are apparent everywhere in the hotel. Bravo!
  • Stayed December 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brooklyn
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I have stayed at the Palms twice. Both stays were wonderful. You don't come here for South Beach douchey-ness. It is an old school hotel with friendly, helpful staff, a good restaurant and a very nice spa. If you want to be in the middle of a "scene" this is not the place. What it is, is a wonderful place to kick back and relax. The beach is beautiful, and who doesn't love to poke a flag in the sand and have food and drinks brought to you? Last year, I showed up with a sprained ankle on crutches, and I swear the waiters would have carried me into the water if I had asked. They brought me ice for my ankle all day (and drinks too). It was a heavenly place to repair and recharge. The pool isn't fancy, but warm and nice. The music is chill rather than annoying and there are hammocks and hang out areas around the pool. We live in Florida, so take advantage of the "local" specials. The room with that deal is nothing fancy, but it is well appointed, clean and comfortable. Friends stayed recently on the ocean side and loved their oversized room with a view. I love the restaurant and the bar snacks are a steal for the area. Not to mention you can walk a block south and eat at a great Cuban diner. Also, there is a grocery store that is the last of its kind in the area that has EVERYTHING from flip flops to whole grilled snapper at the lunch counter. What more would one want? Nice people, good food, chill atmosphere and a beautiful beach! And...if you want to walk down to South Beach for a little chi chi evening it is a short jaunt down the boardwalk.

Room Tip: Cheaper "local special" rooms are on the city side and there was a wee bit of elevator noi...
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  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
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London, United Kingdom
Top Contributor
73 reviews 73 reviews
42 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is very good value, bering in mind the competition and it is in a good location, about 10 minute walk to Lincoln Road. The rooms are very adequate, well worth having an ocean view. Small bathrooms, with no tub.
The common parts and especially the elevators need both upgrading and updating, but bearing in mind the price, not too bad.
Would I return......yes

Room Tip: Corner ocean front room
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  • Stayed December 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Enjoyed a week of pampered luxury in the center penthouse suite. Beautiful views of the Atlantic, exceptional service and extraordinary breakfasts.

Can't wait to do this again. Go first class and you'll be treated accordingly. Spendy, but well worth it.

Stayed November 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Check in was a breeze. The hotel is beautiful and the staff was amazing. I am sorry I don’t remember the name of the lady who helped us upon check-in, and the following day but she was friendly and very helpful. The beach was beautiful and clean. The boardwalk was a good walk, and the pool and area around the pool was kept nice and clean.
The grounds at the hotel are wonderful, giving one a relaxed and oasis feel.
We ate at the bar area once, and the food was great, and ate again at the pool, and it was consistently good. We walked from the hotel down to the south beach, it’s not too far of a walk (boardwalks help) but it was a great way to see the area and grab things to eat.
The hotel room was perfect, the bathroom is small, so can’t really have two people there at once, but still a good sized bathroom. Room service was stellar as well, however somehow our privacy card kept disappearing, even when inside the room (small thing, nothing that can’t be solved when room service comes knocking and you say you are still there)

My only complaint was the TV – it kept going off and on the entire time we had it on, it would shut itself off and come back on again.

Overall I would definitely stay here again, and again, it’s just convenient, far enough from the busy SoBe life but close enough where you can also enjoy it and head back for a good night sleep/rest.

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Spa Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#29 Family Hotel in Miami Beach
#37 Luxury Hotel in Miami Beach
#42 On the Beach Hotel in Miami Beach
#47 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Official Description (provided by the hotel):
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami

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