Rude and sad staff. EVERYTHING is extra charges, even for iPrefer Loyalty members. Very bad sound proofing and housekeeping service.
Expensive bar and food. No service elevator, so constantly bumping into staff with garbage bags in the elevators, lifts are always busy. Parking cost very high. Non-sense hotel fee which does not even give to steam room and sauna (USD 20 extra). Never seen such bad service in America, even at small motels on highways!!! Very, very disappointing, don't go there!
- Official Description (provided by the hotel):
- Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more less
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- Also Known As:
- The Palms Hotel And Spa
- The Palms Hotel Miami Beach
- Palms Hotel Miami Beach
- Palms South Beach
- The Palms South Beach
- Miami The Palms
- Palms Miami