I just arrived at this hotel and I have a 3-night stay here. The receptionist informed me that I'll need to a wait a bit for my room as its still getting ready and I have the option to move into another room with a not-so-great-view. I preferred waiting. But little did I know that it would be a full 2 hours before my room would be ready. So there I am, waiting in the lobby of the hotel for 2 hours and I realize that its going to be a hopeless case if I continue to wait for them to call me to let me know about the room. So I chose to go to the receptionist myself (for the 3rd time) to inquire.
Sure enough, after 2 hours - the keys are handed over and I hope that the view of the room is well worth the wait. But its not. It's just facing the wall of another building and I am wondering what was the fuss about telling that the room has a good view.
Hoping that the next couple of days spent here are not as bad.
- Official Description (provided by the hotel):
- Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more less
- Reservation Options:
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- Also Known As:
- The Palms Hotel And Spa
- The Palms Hotel Miami Beach
- Palms Hotel Miami Beach
- Palms South Beach
- The Palms South Beach
- Miami The Palms
- Palms Miami