For my daughers 16th birthday getaway, we stayed at the Palms Hotel & Spa for three days. Thirty minutes after we checked into our room the head of the concierge knocked on our door to welcome us and asked us if we needed anything to contact her. What a welcoming way to start our vacation. The room was spotless clean, and the city view was beautiful as well. The pool and access to the beach was very helpful. We took amazing pictures by the rocks in the ocean water and the large waves added to the scenic photos. My daughter had an open air massage and she rated the service beyond five stars. If you want to relax either by the pool or at the beach, recieve great customer service and be worried-free...then The Palms Hotel & Spa is worth the price.