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“Beautiful Property With Attentive Staff” 5 of 5 stars
Review of The Palms Hotel & Spa

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The Palms Hotel & Spa
4.0 of 5 Hotel   |   3025 Collins Avenue, Miami Beach, FL 33140   |  
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Hotel website
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Hotel amenities
Special Price
Advance Purchase $224
Ranked #53 of 200 hotels in Miami Beach
GreenLeadersSilver level
Auburn, PA
Top Contributor
73 reviews 73 reviews
36 hotel reviews
Reviews in 43 cities Reviews in 43 cities
66 helpful votes 66 helpful votes
“Beautiful Property With Attentive Staff”
5 of 5 stars Reviewed May 28, 2013

My wife and I spent a few days here last week - 3rd hotel we stayed in over the course of a week. The was the last, and the best one. Hotel was immaculate, staff addressed you by name in the restaurant and at the front desk. Everyone was very accommodating. Room and bed were comfortable. There is construction on a hotel next door, but there's nothing that can be done about that. Request a room on the opposite side from the construction (north side), and you'll never know it was going on. Grounds were lush and gave you the feeling of being in your own little oasis. Locked gates led to the beach and boardwalk. Would definitely recommend for couples.

Room Tip: Choose the north side for a more quiet experience. An ocean front would have a nice view of the oce...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 26, 2013

Fantastic location, fantastic service, fantastic food. Did I mention this place is great? Right at the beach & boardwalk. A great pool. The rooms are awesome. This review sounds like a commercial. I love this place.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma C, Manager at The Palms Hotel & Spa, responded to this review, May 28, 2013
Thank you for choosing to stay at The Palms Hotel & Spa and taking the time to review our hotel. We appreciate your kind words regarding our food, service and guestrooms and are very happy that you loved the hotel. We look forward to welcoming you back next time that your travels bring you to Miami Beach.
Warm regards,
Alma Cue
The Palms Hotel & Spa Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Mary, Florida, USA
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 13, 2013

Spent a long weekend there this past weekend, service was nice, pool area was nice as well. Ate lunch at the hotel restaurant, food and service was great. Small things like more umbrellas in beach area would have been nice; but all in all a pleasant stay.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma C, Manager at The Palms Hotel & Spa, responded to this review, May 15, 2013
Thank you for choosing to stay with us and taking the time to review our hotel. We appreciate your lovely comments regarding our food and service. Your feedback is very important to us. We hope to have the opportunity to welcome you again to The Palms Hotel & Spa whenever your travels bring you back to Miami Beach.
Warm regards,
Alma Cue
The Palms Hotel & Spa Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, GA
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 12, 2013

This is the 3rd year to South Beach on Mothers Day weekend. We have stayed at The Loews Hotel (meh), and The Kimpton Surfcomber (enjoyed). The Surfcomber was booked so we chose The Palms after a friend recommended it. From the moment we arrived we knew we made a great choice. The lobby decor is sophisticated yet relaxed, the pool area is like an oasis....gorgeous landscaping, nicely appointed with great chairs and umbrellas, pretty pool, tiki huts to order drinks or lunch and an easy walk to the beach.

Our room was spacious, comfortable beds and attractive bedding. Every single staff member from the front desk to the wait staff to the girls who worked in the small gift shop were friendly, accommodating and extremely pleasant.

We plan to return next year and are so happy to not have to hunt for a great hotel in SOBE as we have found it! Thanks to all. Can't wait to return!

Regarding the construction noise that has been mentioned regarding the hotel going up next door, we did hear a little bit on Friday afternoon....but it was minimal. Saturday and Sunday no workers on site so it was very quiet.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma C, Manager at The Palms Hotel & Spa, responded to this review, May 15, 2013
Thank you for taking the time to review our hotel. It was a pleasure to have you as our guest during Mother’s Day weekend. We appreciate your lovely comments regarding the lobby, our pool, gorgeous landscaping, spacious rooms, comfortable beds but most importantly our friendly, accommodating and very pleasant staff. I will happily share your comments with the ladies at the gift shop and with the rest of our team members. We are honored to be your new favorite South Beach hotel! If I may be of further assistance please email me at alma@thepalmshotel.com. We look forward to welcoming you back next year to The Palms Hotel & Spa!
Warm regards,
Alma Cue
The Palms Hotel & Spa Management
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West Palm Beach, Florida, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2013

i soooo enjoyed beach, pool service on beach oceanfront was just amazing!!! I am booking for memorial weekend 2013. worth every dollar! incredible service and complimentary coffee daily in room was amazing 2 wake up 2! I have recommended Palms/Miami 2 all my friends/ coworkers...

Room Tip: I love higher floors all was nice,quiet, clean, just beautiful and amazing!!!!
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma C, Manager at The Palms Hotel & Spa, responded to this review, May 15, 2013
Thank you for taking the time to review our hotel. We appreciate your kind words in regards to our incredible service and we look forward to welcoming you back at the end of this month!
Best wishes,
Alma Cue
The Palms Hotel & Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clifton, New Jersey
Top Contributor
76 reviews 76 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 12, 2013

This hotel is highly recommended. We were here for a girl's weekend and it was perfect for our needs but I also would return for a couples trip. The hotel is on Collins Ave., very centrally located with direct beach access and about half way between the Fountainbleu and Ocean Drive area. The walk would be far to either but the cab ride was about 5 min tops. The grounds of this hotel were beautiful. Saw 2 weddings - one in a very pretty outdoor gazebo. Great pool area with tiki bar and lots of chairs, tables, hammocks, etc. Beware that the drinks at this bar are RIDICULOUSLY expensive. Food menu had a lot of options and great service. Bartenders come around the pool and beach area with free samples: frozen grapes, mango smoothies... nice little touch and overall, the entire staff was very friendly and accommodating. Rooms were fine. Very clean. Beds were comfortable and the upgraded room that we chose had 2 bathroom areas which helped with several girls getting ready at once: one had a shower and sink, the other had a toilet and sink. Didn't eat at the hotel but saw a nice outdoor breakfast area that other guests seemed to enjoy. Gift shop had coffees, lattes, small "to-go" type food. Always someone on hand to help with bags, call a taxi, etc. Overall, this hotel was a great choice. Felt like a mini-resort and truly made me feel like I was on vacation even though I was only away for a quick weekend getaway. Highly recommended.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma C, Manager at The Palms Hotel & Spa, responded to this review, May 20, 2013
Thank you not only for taking the time to review The Palms Hotel & Spa but also for highly recommending our hotel. We appreciate your kind words regarding our beautiful grounds and attentive staff. I look forward to welcoming you again whenever your travels bring you back to Miami Beach.
Warm regards,
Alma Cue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Top Contributor
70 reviews 70 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 7, 2013

This was my surprise birthday weekend ........pleasant surprise. The hotel was terrific! The room was spacious with great views. The bar area was great for cocktail. The Aveda Spa massage was a nice way to forget the outside world. The pool cabana was a great way to relax with loungers, fan, TV, fridge with bottle water, fruit plate, snacks and cocktails. Enjoyed the beach as well as a dip in the pool. It made me feel like I was on vacation even though I have lived in Miami my whole life.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Spa Hotel in Miami Beach
#31 Romantic Hotel in Miami Beach
#31 Family Hotel in Miami Beach
#34 Luxury Hotel in Miami Beach
#40 On the Beach Hotel in Miami Beach
#45 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Palms Hotel & Spa 4*
Official Description (provided by the hotel):
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 
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Also Known As:
The Palms Hotel Miami Beach
The Palms Hotel And Spa
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami

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