My wife and I just got back from our trip to Miami and I thought I should write an honest review on the Palms after reading many reviews before this trip and experiencing the hotel first hand. First of all, we are experienced travelers and have been all over the world. Have stayed in some of the nicest and most expensive hotels in the world as well as some of the crummiest motels in the world too so, we have a pretty solid and holistic perspective. We landed at the Palms as we've stayed at many Miami hotels over the years and wanted a different scene and a more relaxed atmosphere. Overall, we thought the Palms was a very nice hotel with great staff, just the right amount of amenities and a setting that feels luxurious and tropical/green. Our room wasn't ready when we got there (around 12) so we went to the beach to relax. Remember check in is at 4. Checking in earlier than that is at the hotel's discretion and based on availability. Can't knock them for not having our room ready at noon. It was ready before 4.The beach was wonderful as were the servers (we never felt like we were being ignored and wait staff was always making sure we were ok). For the people who complain about the severs asking you too many times if you're ok, get some perspective. THAT IS THEIR JOB. If they don't ask, you'll probably complain that they didn't ask you enough. Just let them know that you're cool and that you'll let them know when you're ready to order. Simple. The pool was very nice and the surroundings/grounds were well manicured/lush and serene. Tiki bar was great as well. Drinks are generally really expensive. 20+ for a mixed drink is a little over the top (inclusive of tip and tax) but that is Miami. I will say that the construction next door is an issue. It can be loud during the day and if this is something that you think might bother you, do not stay here. Seriously. You will be annoyed. For us, we were so happy to be on vacation and relaxing, that the noise was really an afterthought. But, I can definitely see how many travelers could be extremely upset by this. So, be warned. Less noisy on the beach but at the pool it can get loud. We had a room on the top floor and the view was spectacular. Rooms were nicely appointed/minimalist with bathroom and shower separated which was a nice touch actually. Turn down service at night was great with chocolates on pillows. The Essensia restaurant and lounge were quite good. The decoration at both venues, and the entire hotel for that matter, was really thoughtful, thorough and well put together. Again, luxurious and tropical. The food at Essensia breakfast was standard breakfast buffet. Nothing to write home about but thought that there was enough variety and quality. The Essensia lounge has great cocktails many with ingredients from their house garden which is close to the pool area. You can actually take a tour of it which I thought was a nice feature. The Spa was spectacular (according to my wife). Its an Aveda spa so there is a level of quality that comes with that. Very nice spa setting. Business center was basic but you can print boarding passes for free (just FYI, this is standard these days). We had free breakfast and a 50 dollar resort credit that could be used only at the Essensia restaurant and the Spa. REPEAT. The 50 dollar credit can only be used at the Spa and Essensia restaurant (not the lounge, not the tiki bar etc). That was slightly frustrating that they wouldn't bend on that policy (its 50 bucks!). at 20+ for a drink that is only two drinks!!! LOL. Again, we had a great time here and thought that it was a nice hotel. Would we stay again? Possibly. But there are so many hotels in Miami, we aren't the type to stay at the same place twice (unless we're absolutely blown away). We weren't blown away at the Palms, but we thought the experience was delightful and would recommend to anyone. The construction is an issue but can be overlooked if you want to.