My husband and I were supposed to be staying at Circa 39 but when we got there they had moved us to the Palms - yeeha. It was a fantastic hotel, beautiful gardens/pool area with access to the beach. Great bar (especially the staff) good food, but they do add 18% tip to all the bills - it would be nice to be able to decide how much of a tip is due myself. The room was lovely (I noted some people think the rooms are small but I thought it was fine) and had a great shower area if not much space in front of the basin - swings and roundabouts. However, considering this is such an upmarket hotel the sound insulation in the room was not up to standard. Not only could I hear the traffic noise but I could also hear noise from the room above. Since I didn't pay the going rate for this hotel I didn't complain but if I had I wouldn't have been very happy. The only other niggle was when I asked if we could have a late, late checkout (our flight wasn't until midnight) one person said yes but we would need to wait until the following day to confirm, then when I did they said yes also but at double the cost. It wasn't as if they didn't have the room available, they did, they just wanted too much money for it. Needless to say we didn't pay so instead of making some money on the room it was left empty - bad business decision on the part of the hotel and left a sour taste in my mouth. Still a lovely hotel but not sure I would recommend it to anyone.
- Also Known As:
- The Palms Hotel Miami Beach
- The Palms Hotel And Spa
- Palms Hotel Miami Beach
- The Palms Hotel
- Palms South Beach
- The Palms South Beach
- Miami The Palms
- Palms Miami
- Official Description (provided by the hotel):
-
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort.
...
more
less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, BookIt.com, Cheap Tickets, Splendia, Amex, Travelocity, Otel, Venere, Olotels, EasyToBook, Agoda, HotelsClick and Tingo so you can book your The Palms Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.