I stayed at the Palms for 5 days. The first impression is a Nice, comfortable and well organized hotel. I booked through a convention agency but since I received my confirmation I contacted directly to the hotel for some special request such as a crib because I travelled with my 9m-0 baby and my sister. When we arrived my room was ready , the crib was not here yet but was sent in a few minutes as well as a mini fridge for baby´s food with no extra charge.
We had a partial view from the ocean but a complete view of the building that is built next door. We did not hear that much noise only when we were at the beach and of course you could se all the workers and the huge crane.
The persnal was more than helpful since the check in, the bell boys, the concierge, the maids, nd the valet parking.
I have just a few complaints, the room we got was really small and with the crib it was almost impossible to walk from bed to bed. The bathroom was ecodesigned to use the sink water to flush the toillet, but the toillet was separated from the shower and the spacw was small. There is no tub and there is no way to lock the door fo the shower nor the toillet door.
I think is a little expensive but the beach and the amenities are really nice and they try to pamper you.
The beds and pillow are just speechless. One of the best sleeps I had.
They charge a 20% of taxes additional to the price they said they would.
There was free wi-fi and I was able to do a late check out at 12pm without any problem.
You could walk the board walk and get to were all the action is , other wise you might need a cab.
If i get a great deal I would stay here again.