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All 199 Miami Beach hotels

The Palms Hotel & Spa: Traveler Reviews

4.0 of 5
3025 Collins Avenue, Miami Beach, FL 33140
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Ranked #43 of 199 hotels in Miami Beach
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1,177 reviews from our community

Traveler rating
    447
    403
    131
    113
    83
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Families
197
 
Couples
443
 
Solo
37
 
Business
114
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Cologne, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Horrible Noise !”
2 of 5 stars Reviewed February 11, 2013

The noise from the building under construction next door south is indeed unacceptable. From 8 to 5 we couldn't stay at verandas, cafes, pool area etc. Fortunately they gave us a room with city view on the other side of the building - dark, facing another window front - but at least silent. Reduction or compensation? "Sorry, unfortunately we dont do that" was the friendly reply.

However, the staff is friendly indeed. The rooms are nice re furniture, function and all is well cared.

Nice hotel under unbearable circumstances. Never no more as long the construction area is next door....

Room Tip: If you dont mind the noise outside ask - in advance by phone first and foremost - if they can give y...
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Stephanie J about The Palms Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma C, Manager at The Palms Hotel & Spa, responded to this review
March 8, 2013
It was a pleasure to have you as our guest. Thank you for choosing to stay with us and taking the time to review our hotel. We truly appreciate your positive comments about our friendly staff, well cared for rooms and nice hotel. We are looking forward to the enhancement to the surrounding areas this new property will bring, however, I regret that during your stay intermittent noise disturbances were heard outside of our property. Our tropical settings and luxurious amenities within the hotel continue to be of great charm and enjoyment to all of our current guests. Our staff is truly dedicated to ensuring that each guest has a unique experience and receives the very best in our genuine hospitality and care, along with an amazing serene experience in our tropical settings. We look forward to welcoming you back whenever your travels bring you to our city.
With warm regards,
The Palms Hotel & Spa Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“comparatly much value for money”
4 of 5 stars Reviewed February 8, 2013 via mobile

Had a business stay there. Nice location, very friendly service, beautiful terrace, garden (big palms and bamboo, lawn, designed carribean style), pool and bar - did a walk along the boardwalk and found only one more hotel with a comparable flair and beauty! Beach directly cross the pedestrian Boardwalk (1 minute) with all service from hotel if requested. Kitchen is excellent, even Bio (!), wonderful breakfast with individually cooked eggs, waffles, etc. on terrace. Rooms modern and big, bathroom and toilet separate, beds exceptially comfortable. Unfortunately no window to be opened, no fresh air (upgrade to balcony suite $600 per night!), AC worked fine, ceiling fan additional. Seminar rooms in the basement well equipped, fine service, AC too cold and draughty, no fresh air possible. Luxury Spa and gym in the basement with direct access to pool and garden. Nice restaurant, but expensive.

Walk down to South Beach and Ocean Drive (center of nightlife) ca. 2 miles via Boardwalk along the beach or via Collin Ave (business, stores, hotels, etc.). Taxi ca. $9-10 alternatively. 30 minutes per taxi to the airport.

Summary: To be recommended for superior accomodation, family or business, 4 stars out of 5 !

Stayed February 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roselle Park, New Jersey
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“nice but very noisy!”
3 of 5 stars Reviewed February 7, 2013

the hotel itself is lovely. the decor, rooms, beds and linens, lounge, veranda seating, beach, pool, etc. were all upscale and had a real eco kind of feel. however, i paid $2.70 for a lukewarm cup of decaf, and the room was unbearably noisy. there was a bang when the a/c kicked off and a loud drilling/ humming sound that was probably the elevator. when i made the reservation, i asked for a quiet room since my fiance has sensitive ears and reiterated te request when we arrived at the front desk. the construction next door -ahighrise going up - stopped for the day at 8:00 pm. we did eat at a cuban hole in the wall about two blocks away on collins which was fantastic! i would not stay here again.

Room Tip: did not use spa or $31.00 per person breakfast.
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask CaterinaNJ about The Palms Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Top Contributor
56 reviews 56 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
“Great for our Group Meeting”
5 of 5 stars Reviewed February 7, 2013

There were 39 of us for a company outing / meeting and we loved The Palms.

Service was fantastic from check in to the events team. They had total flexibility of where and when we did things and meals. During our stay we had everything we needed and felt as if we were the only ones at the resort.

The hotel itself has not lost the feel of a Floridian resort but has been completely upgraded. We loved the very tropical and intimate feel of the pool area and tiki bar. You are right on the beach and they have a hut out there as well. Running down the boardwalk was awesome.

Rooms were small side but neat and modern. The one issue and this is with most South Beach older hotels is there are no balconies, except on top floor.

Also the porches surrounding the back are so relaxing and great place for coffee or drink.

If you are hosting an event and want a low key, reasonable price resort, keep this place on your list.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington DC, District of Columbia
1 review
“No Regrets”
4 of 5 stars Reviewed February 6, 2013

The hotel and private beach were nice - good decor, turn down service, etc. Most staff were very attentive. Location was close enough to South Beach, but far enough away to avoid overly young and rowdy crowds. Maid service could be a little inconsistent, though. Spa service was good, not great.

Stayed January 2013, traveled solo
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Additional Information about The Palms Hotel & Spa

Also Known As:
The Palms Hotel Miami Beach
The Palms Hotel And Spa
Palms Hotel Miami Beach
The Palms Hotel
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
Address: 3025 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar/Lounge Beach Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotels in Miami Beach
#21 Family Hotels in Miami Beach
#28 Luxury Hotels in Miami Beach
#33 On the Beach Hotels in Miami Beach
#34 Business Hotels in Miami Beach
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 
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