We just spent 4 days in the hotel... there is a huge construction project going on next door that makes the pool less than enjoyable with the noise level. Much of the equipment in the gym was not working, the rooms were noisy and small, the drinks and food were overpriced. Our rooms wasn't cleaned for 2 days and we had to call to have it serviced. I would not stay there again. We complained after the second night and the manager on duty agreed to credit us for the daily internet charge, but when we checked out, they hadn't credited our account.... the room keys were so sensitive, I had to go 3 different times to get keys that would open our room! I will say that when we checked out, the manager did credit us over $100 for our troubles.
- Also Known As:
- The Palms Hotel Miami Beach
- The Palms Hotel And Spa
- Palms Hotel Miami Beach
- The Palms Hotel
- Palms South Beach
- The Palms South Beach
- Miami The Palms
- Palms Miami
- Official Description (provided by the hotel):
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Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort.
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