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“Decent Hotel, Good Value” 4 of 5 stars
Review of The Palms Hotel & Spa

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The Palms Hotel & Spa
4.0 of 5 Hotel   |   3025 Collins Avenue, Miami Beach, FL 33140   |  
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Hotel website
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Hotel amenities
Offers & Announcements
Advance Purchase $224
Ranked #50 of 197 hotels in Miami Beach
GreenLeadersSilver level
New Rochelle, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Decent Hotel, Good Value”
4 of 5 stars Reviewed November 20, 2012

My wife and I celebrated our anniversary at the Palms and overall we were pretty satisfied. On the positive side (aside from a good location)
- really nice and attentive staff
- nice ambiance at the pool and beach
- nice public spaces
- cool washcloths brought to you at poolside (and drink samples!)
- nice breakfast buffet
- complimentary newspapers and included wifi
- reasonable price
On the negative side:
- no early check in (not a minute early, regardless of what time you got there)
- small guestroom with noise from hallway and adjacent room heard (I did try to shut off an alarm clocjk that was in an adjacent room)
- Construction at next door property
Overall, I would recommend this hotel with the caveats listed above.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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971 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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English first
Madrid, Spain
Top Contributor
59 reviews 59 reviews
16 hotel reviews
Reviews in 46 cities Reviews in 46 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 17, 2012

Friendly because this hotel service is so really nice . They have got the right balance between friendliness and top professional service
Set among many new developments, this is a real classic .
I loved the fact that they really understood the importance of a good location for the breakfast buffet . You could just seat there enjoying the meal ( very good, by the way ) while wachting the palm trees move . A truly relaxing experience to start the day with the right mood .
Its location is fantastic as well, as it is - really - very near Miami beach restaurants and shops, but not " there" . This means tranquility .

Room Tip: Always looking at the fantastic sea
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Conn.
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 16, 2012

The Good: (included in the $14 per day service fee is.... Free beach towels, chairs and umbrellas, free melon infused ice water, free high speed internet and newspaper, cool washcloths brought to you on the beach, frozen margarita samples brought to you on the beach, robes and slippers in the room, turn down service at night with Godiva chocolates on the pillow, keurig coffee maker in-room, and Aveda bath products.

Beautiful room decor and pretty public spaces.

Great for families, away from all the craziness.

Beatiful beach area.

Even the city view rooms offer a view (at night).

The maid service, valet service, and beach/poolside food and drink service were excellent. We especially enjoyed being served lunch and frozen drinks right on the beach. Tranquil spa-like music is piped into the poolside area through Bose speakers in the landscaping. It is a tropical setting with pool-side tiki bar, thatched roof shaded areas, hammocks, palm trees, sandy areas surrounding the pool, and parrots.

The bad: No early check in or upgrades were available.

Food and drinks are very pricey.

A Marriott is under construction next door (we did hear some distant sounding construction noise most of the day by the pool, but not enough to bother us, and even less was heard while on the beach).

Walls are thin. If you have noisy neighbors late at night, this could interfere with your sleep.

A beautiful half hour ocean view walk along the boardwalk will take you to South Beach, but there are homeless people found on the boardwalk along the way. We rented a car...$30 per day to park.

The pool area is very nice, but the pool itself is simple, no waterfalls, etc.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 16, 2012

On November 8th, my birthday, my husband and I spent a half day at the Palms Hotel & Spa. We booked spa services and planned to use the amenities, have lunch there and simply relax. We found the hotel to be beautiful, the staff to be very friendly and accomodating and the spa to provide excellent services. We loved our lunch at Essencia and the views from the pool and the condition of the beach area was spectacular. We will surely visit again to enjoy the wonderful services the hotel and spa have to offer. Thank you Karla, Sandra, Cardel and Amy!

Room Tip: Valet Parking is discounted when you use the Spa services.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 9, 2012

We moved to this hotel after we got stuck in Miami due to hurrican Sandy. The grounds were great and the hotel had a heated pool which also had a large area for lounge chairs. The bar also had a happy hour from 5pm to 7pm where drinks were half price and they gave you a nut assortment for snacking. The prices were right on track during happy hour and made our stay more enjoyable. The room we stayed in had little walking around room, but was very nice and clean. The bathroom/shower and toilet were in separate rooms and added a nice touch to the room layout. We also asked if we could have a small fridge in our room and the clerk agreed readily and it was sent up right away. There was no additional charge for the fridge which was great. We were also allowed to check-in at 1pm before the stated time which was 3pm. We loved this hotel and would stay here again.

Room Tip: There is a Subway and deli just two blocks away if you want cheap eats. We also went to a small Cub...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jerswy
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 7, 2012

Stayed in South Beach for the week. My BFF and I went for the day for massages and to relax and have lunch by their very lovely pool. The services and food were all top-notch: great and memorable day!

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 5, 2012

This hotel is a great place to get away and really feel like you are in a Carribean resort. Amazing food, great service and super comfortable rooms. Trendy but private. The coffee bar downstairs was great as was the breakfast at the restaurant. Food blew me away and I am very hard to please when it comes to that stuff. The rooms were super cool and the beds were beyond comfortable. I loves the whole vibe of this hotela nd it really made me feel like I was in Aruba.

Room Tip: Get a beach view room.
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Palms Hotel & Spa

Also Known As:
The Palms Hotel Miami Beach
The Palms Hotel And Spa
Palms Hotel Miami Beach
The Palms Hotel
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
Address: 3025 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Miami Beach
#10 Romantic Hotel in Miami Beach
#31 Family Hotel in Miami Beach
#31 Luxury Hotel in Miami Beach
#36 Business Hotel in Miami Beach
#38 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Palms Hotel & Spa 4*
Official Description (provided by the hotel):
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 
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