Had the pleasure to relax here a couple of times now and both stays were excellent!
Lovely private beach, pool and garden....great rooms....lovely service and staff were really helpful.
Cocktails (to die for!) made a mess of me on a couple of occasions.....but the 'pick-your-own-ingredients' omelets for breakfast were amazing for the recovery process, especially with the super-fresh herbs picked straight from the hotel gardens. Could have benefited from a stint in the lovely spa, but opted for good old Vitamin D courtesy of the sunbeds. Zzzzzzzzzzzz. Blissful memories!

I have to say hats off to Magellan travel & The Palms Hotel & Spa. I was pleasantly surprised upon my arrival as they granted me an early check in for 1pm and everyone there was friendly and accommodating. Granted we flew in right after Hurricane Sandy, and the street flooded very badly during the evenings, to where they weren’t even passable via sidewalks, but other than that the hotel grounds were unaffected. I will say that if you are looking to stay in the heart of South Beach, this is not it. There was a 2.5 mile walk down the boardwalk to get to South Beach shops & dinning, so bring your walking shoes. The beach outside the hotel was spectacular!!! They didn’t charge for chairs or umbrellas, and they serve drinks and lunch on the beach! The part that I can really toot their horn about is the fact that they bring you cold peppermint infused face towels on the beach to cool down with during a tanning session. NICEEEE!!! I would definitely stay here again... Sorry I am rambling; just want to make sure I covered it all. Oh and the maids come by in the evening to ensure you have everything you need and to put chocolates on your pillows. Very, very nice. The food is pricey, but it is worth it. Everything was tasty.. from the burgers to the chicken spaghetti..

Rarely do you find a place that strikes all the sensory chords... From the pianist charming the atmosphere and the beautiful decor, to the friendly service, not to mention the delectable food. My wife and I were very pleased with the level of service. Manny, the restaurant manager, took care on occasion visiting our table to be sure we were satisfied with our experience; he was met with a resounded "Yes!"

Stayed at The Palms for 9 days, all staff were great. The bellmen were very helpful and not 'tip-motivated'. Only complaint, which is normal for south beach, is the parking. 35.00/day with no option to self park.

The pool area is great. It's simple with a good tiki bar, very private, however drinks are slightly overpriced. The spa makes up for that with very reasonable rates.

We did have an issue in our room on the 7th day, we stayed on the top floor and with the rain, there was a leak into the room from a vent. They moved us to a larger, but not as nice room(would have been a nicer room if it were available), and bought us breakfast.

All in all, we would, and will stay there again. I'd recommend it to Anyone travelling to the area.