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“great hotel, great location, way overpriced valet parking!” 4 of 5 stars
Review of The Palms Hotel & Spa

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The Palms Hotel & Spa
4.0 of 5 Hotel   |   3025 Collins Avenue, Miami Beach, FL 33140   |  
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Hotel amenities
Ranked #54 of 200 hotels in Miami Beach
GreenLeadersSilver level
Top Contributor
93 reviews 93 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
91 helpful votes 91 helpful votes
“great hotel, great location, way overpriced valet parking!”
4 of 5 stars Reviewed January 18, 2012

you are probably wondering why a 4 out of 5. it's true that this is an amazing hotel, has a great location (right at beach) the whole complex is very well maintained and is very clean, the service it's outstanding, from the moment you park your car at the front of the hotel you can see what i'm talking about, you have 2 or 3 guys just to serve you. that's customer service. the room is just WOW! i'm impressed, the decoration is great. the furniture seems new, it has a plasma or Lcd tv. the bed is absolutely wonderfull, you can sleep as a baby and you can play with your wife as an adult (if you know what i mean) that's a great combination... we only stayed for one night because next morning we had to go to orlando. the beach was great it was a sunny day, and we loved the path that guides you to the beach. the pool is great and in some point of the day was crowded. all in all is a great hotel. i just have one complaint and i had to say it because this goes right to your pocket. the valet parking was and for me is still way overpriced, everytime you need your car you have to pay 27$ i payed 54$ in parking for just one night. there are some hotels that charge you less than that for one night stay. of course you can't compare them to this one. if you ask me if i might go back, i probably say that yes, but only hitchhiking... LOL...

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed January 12, 2012

We stayed at the Palms for a wedding.The hotel is very nice, except the 2 queen size beds we thought we were getting turned out to be two double beds. A little cramped. Hotel staff was very good. outdoor wedding was beautiful, and well done, parrots were even taken in to keep noise down for ceremony.

Room Tip: The sobe shuttle bus for $.25 is great, didn't have rental car, was able to see a lot of south...
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  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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DAWSONVILLE
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 12, 2012

One of the cleanest and attractive hotels in the South Beach area. The Spa attached gives it a fresh and clean feel. The private pool area is spectacular and quiet. The Beach area with it's daily beach services for towels, chairs and umbrellas is wonderful and hassle free.
The lobby was open and inviting. The rooms very well decorated, the bathroom quite a bit larger than most. We were warned to stay away from the noise of adjacent clubs and watch for mildewy older, rooms. This has neither problem. The smaller 'boutique' Hotels are quaint but definitely small in every way. This has the larger, generous feel of a resort hotel.
It is within walking distance of the street mall but need transportation to most of South Beach. We walked across the street and caught the bus to restaurants, shopping and sights of South Beach. About a 5 minute ride. Much cheaper than a cab.
Take the bus from the airport to the South Beach Hotel area.... Very easy. $5-6 each.

Room Tip: The beach is such a distance from the hotel, in fact all the hotels on the strip, it may not be nece...
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  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hastings, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 12, 2012

For once, a hotel that lives up to its pictures. A lovely, quiet location, with pretty gardens, warm pool, right on the beach, a little away from the buzz of South Beach. Easy to walk to South Beach along the boardwalk or the beach itself, about 8 blocks, or to take a quick cheap taxi - or the bus. There are good, cheap bus services close by. Also has a great Aveda spa, a real treat. Food lovely (though a bit expensive), beautiful ambiance, great attention to detail and quality. Its slightly in a 'no man's land', in terms of the area, with nothing much around it in terms of bars and restaurants .. but, as noted, easy to walk to find all that. Some construction going on nearby, so perhaps a good idea to check with the hotel re. noise levels and room choice. Would definitely return.

Room Tip: Certainly worth having a sea-view room, which is beautiful, rather than the street view, which is ve...
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 11, 2012

Although the hotel is a 15 minute walk from to the main attractions, it was a nice hotel. The room was clean and the bed was comfortable. It is very expensive to eat and drink but we found that any place within Collins Street is expensive. You have to go to little Havana to find a delicious meal without the price. My mom and I did the Spa and the message was wonderful - the front desk at the Spa is a unorganized. Someone made a comment as to having the toilet and shower in separate areas and although I found that to be odd as well I liked the idea that they were water conscious with the toilets. The outside area reserved for drinks was also very nice and the drinks were really good even at a $16 price tag.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 7, 2012

Seemingly well run hotel; clean, friendly staff, pool a pinch cramped (as are many) but well orchestrated (service, food, pool itself etc.).

Room itself (larger of single, king sized appointed) a bit small but that's subjective, probably meaningless to y'all. Breakfast pretty sharp and not ridiculously priced as some are.

A boring review, sorry. Oh wait, here's something... maybe think twice before cracking that $8 can of corona in the minibar :)

  • Stayed January 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Top Contributor
64 reviews 64 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 5, 2012

Recently stayed at the Palms as an overnight stop before flying on to our final destination, and was very happy with our decision to stay here. It was only about 15 minutes from the airport in a cab ($31), and it was on the beach, so the location served well as a kickoff to our vacation.
The hotel itself was very nice and the people who work there were very friendly and helpful. The pool was great, as was the easy access to the beach.
We had a city view room on the 5th floor. The view wasn't great, and the room itself wasn't very big, but it was very clean and we didn't hear any noise from outside or from the adjoining rooms.
Only ate one meal at the restaurant and it was good, a little on the pricey side though.

A few things that were a little disappointing was the area out front of the hotel, while not dangerous, the area was a little off the beaten path. Also there were two weddings at the hotel while we were there and they kind of overran the pool and restaurant area. There was also the issue of the $8 bottle of water in the room.

All in all we had a good stay for the one night, and would probably stay again.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Spa Hotel in Miami Beach
#33 Romantic Hotel in Miami Beach
#36 Luxury Hotel in Miami Beach
#36 Family Hotel in Miami Beach
#41 On the Beach Hotel in Miami Beach
#46 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Palms Hotel & Spa 4*
Official Description (provided by the hotel):
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami

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