I have decided to go to Essencia Restaurant following it´s reviews of the organic and healthy food they offer. Yes, the food is really good and tasty, the place has an "colonial style - feeling" at the terrace by the pool. So far, all good and nice!!
Unfortunately when we have to talk about service, Essencia NEEDS a LOT of IMPROVEMENT. I made a reservation for a nice table outside to celebrate my friend´s birthday; when we got there the hostess with some "attitude" told us she could not offer the table I have reserved previously as they were expecting a group (detail: the restaurant was almost empty with most tables available). Our first waiter clearly did not know how to explain dishes, we had several "gaps" of no service (meaning no waiters), I had to poor the wine (at least was a good Sauvignon Blanc from California) and we had to wait around 35 minutes between appetizers and main dish...
As mentioned before, It is a shame as the place has a lot of potential but management needs to invest money and time training it´s staff.
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