I can't think of a complaint to make on The Palms Hotel. The staff was fabulous. They were friendly and attentive. This includes the bellman, front desk, waiters, spa staff and even the phone operators :). The beach and pool area was fantastic. The food was great and reasonably priced for a hotel like this.
The best part of it all was my wedding. Throughout the entire planning, Monica Ciffoni was unbelievable. She is attentive, friendly and patient. Paul (the wedding Captain) was also wonderful. He made me feel relaxed and calm before walking down the aisle as well as throughout the entire evening. I couldn't have asked for better people to assist in the coordination of my wedding. I can't thank the staff enough for their gracious hospitality and wedding experience.