I travel on a regular basis and most of my experiences are good but I couldn't wait to check out of this hotel, after a 6 night stay. The service is just ok nothing to rave about. Pool side service was terrible, the waiters never asked if we wanted to order anything, we had to track them down so that they could our orders. The food in the restaurant was really good. The rooms where clean with comfortable beds and pillows, I did sleep nicely every night. But we couldn't control the temp. in our room they had to switch on and off the blower in some other room when our room got cold. The pool was nice especially with two kids in tow. Water was clean and not freezing. Now for the bad experience and their utter disregard to make good. 7 of us along with my Wife and two kids got stuck in the elevator. We remained calm but my son started to get nervous after about 10 minutes so we needed to get out. Finally after about 20 mintues the doors opened but we noticed that the elevator hadn't been inspected since March of 2011. The certificate was covered with day's weather information. When I returned to the room I called the front desk to speak to manager but of course he was gone and the front desk almost said it was our fault because we had 7 people in the elevator when there was a 5 person limit. They later slipped a note under our door with coupons for complientary breakfast but after we ate it was only 50% off not complimentary. Manager was suppose to call me but never did. Location is good for families but if you want to hang out around Ocean drive or Lincoln Road it's a long way.
- Also Known As:
- Habana Libre Beach Hotel
- Habana Libre Beach Miami
- Habana Libre Beach Resort
- Official Description (provided by the hotel):
- Across from the beach, Red South Beach is perfectly located only steps from the fine dining and nightlife of South Beach, convenient from Miami International Airport and the Port of Miami. After a renovation, the Red South Beach now boasts freshly refurbished guest rooms featuring crisp white linens, oversized pillows, and Natura Green amenities. Stay productive with complimentary wireless internet, even by the pool. Forgot your laptop, no worries, we'll loan you one. Stay a night, a week or longer. This is your new home away from home in Miami Beach. Your four legged friends are welcome too. The perfect break from the ordinary, Red South Beach is the perfect backdrop for making memories in South Beach. ... more less
- Reservation Options:
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