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“We work in the industry...” 1 of 5 stars
Review of Casa Claridge's

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Casa Claridge's
4.0 of 5 Hotel   |   3500 Collins Avenue, Miami Beach, FL 33140 (Formerly Claridge Hotel)   |  
Hotel website
Hotel amenities
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15% off room rate
Ranked #39 of 206 Hotels in Miami Beach
1 review
“We work in the industry...”
1 of 5 stars Reviewed 3 days ago NEW

Boy oh boy. So beautiful but so much inconsistency with a 4-star but I suppose this is what separates the 4 star from the 5.

We arrive and our adjoining room door is open. I walk into another guests room. He can walk into ours. We call the desk and they sent a man to come up with all these keys, none of which worked. I lost my phone en route to the hotel so we travel back to the airport and they assure us it'll be fixed. We are gone for 3 hours (phone less) and the door (our belongings unattended) STILL wide opened! I walked in the adjoining room!!!!!! I ask to be moved and the poor woman coming on duty knew nothing of the situation and the two employees handling this issue had went home for the evening. It's now 1:30am and they give us a room with a full view of construction. We're from Philly. No thank you!!!! We didn't pay for that. We're back at the desk. They give us the king suite for the night. (7 hours lol) we meet the manager he offers us the queen suite for our stay and I'm charged $1000 for it after my stay. over drafted my account and I realize I leave an important belonging. I call and ask to have it sent to my address and they ask to charge my card YET AGAIN for them to send it to me. I think you've caused enough damage and more happened in between but since I have yet to hear back from the manager about my belonging being sent I doubt I'll ever stay or tell anyone to stay there again. Staff great but communication is key.

Stayed April 2015
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75 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff was very amazing and accomodating! The Oceanfront California King room was perfect! Room service excellent! The decor and atmosphere was both modern and chic with a touch of a home kind of feel. My favorite part was the beach that was across the street and person (Daniel) during the entire time I spent there. He did an excellent job of making my beach experience wonderful and accomodating. There is ongoing construction as they are developing that entire area but that didn't bother me at all especially coming from the NY/NJ area. Overall, I would recommend this hotel as a getaway destination for anyone who's looking to stil experience S.Beach minus all of the chaos and hustle and bustle of downtown S. Beach.

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Navarre, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

I am not a big fan of luxury hotels. I like ones with charm, character, and great service. Casa Claridge's has all that and more. The rooms are warm, inviting and quite charming. The reception desk is very helpful in booking tours, offering dining suggestions, and assistance with anything you need. The chef at the hotel restaurant is phenomenal!

Booked on Priceline, and was surprised at their acceptance of my low offer. The construction next door explained everything when I arrived. But the noise was imperceptible during our entire stay. I love this place, and will definitely stay again!

Room Tip: Two of the rooms have balconies. Try to get those.
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  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW


When you walk in with a reservation and confirmation in your hand, this hotel refuses to get you a room and claims that they 'could not find the reservation in the system.'

Will NOT recommend this place to anyone - in case your reservation gets "lost in the system" too, better find somewhere that treats their customers better.

Stayed April 2015, traveled on business
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4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I agree that the staff is well intended but are limited in knowledge. We booked a bus tour and was told the bus was air conditioned which was false. We are attempting to get a refund. Our room was selected by the staff and we were placed on the noisy side of the hotel where a high rise construction hotel is in progress ( their own project said the staff). The hotel was almost empty so I saw no reason to place anyone on the noisy construction side. The room was noisy and a large construction light pointed at our room windows all night long coming through the shutters (no black out curtains). There was one small mirror over the vanity and no other mirror for your spouse to primp. Very poor lighting to read in bed unless you include the obnoxious construction
light at night ( that's a joke ! ). We will not revisit this hotel as there are many other fine properties nearby that we checked out while here with lower rates that have a pool.

Stayed April 2015, traveled as a couple
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5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel, the staff were super helpful on arrival (Jose) and showed is to out tooms after check in.
The hotel itself is very nice, clean, comfy, lovely decor, especially in the longe area.... Good job!

Stayed April 2015, traveled with friends
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Lansdowne, Virginia
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The good:

Welcome drink on arrival!

Nice section of the beach laid out for guests.

Cool Art Deco/historic hotel

Good front end service

Comfortable bed

Excellent TV - lots of HD channels

The bad:

Slow room service - fries were stone cold when they arrived. Hamburger was pretty decent and the wine was enjoyable

$15 charge for a cover/umbrella on the beach is a bit of a rip off.

Our used/finished room service tray was outside of our room for 4-5 hours which is insane -- staff walking past ignoring its presence.

Stayed March 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Claridge's

Address: 3500 Collins Avenue, Miami Beach, FL 33140 (Formerly Claridge Hotel)
Phone Number:
Location: United States > Florida > Miami Beach
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Best Value Hotel in Miami Beach
#24 Luxury Hotel in Miami Beach
#29 On the Beach Hotel in Miami Beach
#39 Romantic Hotel in Miami Beach
#45 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Claridge's 4*
Number of rooms: 50
Official Description (provided by the hotel):
Our philosophy is simple: we have set out to create the kind of place we ourselves would love to discover in the heart of one of America's greatest destinations - Miami Beach. Stylish, relaxed and easy, Casa Claridge is more a home than a hotel, welcoming its guests to a whole new Miami experience by combining art and leisure in a charming residential atmosphere. Casa Claridge is your perfect getaway steps away from the beach. Built in 1930 as El Paraiso Apartments, the building's design, decor and amenities are steeped in Miami Beach's early Spanish architectural roots and feature a soothing Mediterranean flare. Featuring only fifty guest rooms and suites set in both beautiful and intimate surroundings, we pride ourselves in offering the true essence of hospitality with a friendly and thoughtful service. The hotel is ideally located within a short distance to the center of South Beach allowing guests to benefit from the shopping, dining, sightseeing and nightlife offer, and still have a calm place to return to by the end of the day. ... more   less 
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Also Known As:
Claridge Hotel Miami Beach
Clarion Miami Beach
Miami Beach Clarion
Claridge Miami Beach

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