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“Charming Boutique Hotel” 5 of 5 stars
Review of Casa Claridge's

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Casa Claridge's
4.0 of 5 Hotel   |   3500 Collins Avenue, Miami Beach, FL 33140 (Formerly Claridge Hotel)   |  
Hotel website
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Hotel amenities
Ranked #41 of 207 Hotels in Miami Beach
Certificate of Excellence
Level Contributor
93 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Charming Boutique Hotel”
5 of 5 stars Reviewed yesterday NEW via mobile

Casa Claridge is a charming boutique hotel at Miami Beach. The location is perfect, across from the beach and the beach boardwalk. We were able to walk to a number of restaurants or shops. We also took short taxi rides to South Beach.

Casa Claridge is a reasonably priced hotel for the area. It is clean and nicely decorated, with a Mediterranean style. The library - sitting area is especially cozy and attractive with a stunning artistic centerpiece.

We were especially appreciative of each of the employees. They all went out of their way to be helpful. They were all efficient and friendly.

A bonus to staying at Casa Claridge is that you can use the facilities at the gorgeous and glamorous Faena hotel across the street.

I would most certainly recommend this charming hotel.

Stayed February 2016, traveled with family
Helpful?
Thank Chrisannandroger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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155 reviews from our community

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Miami, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My stay here was great. Our needs were met from check in to check out without a problem. The staff was phenomenal. The bellman Adrian was great with his recommendations for inside and out of Miami Beach. He was always willing to help with anything. The hotel has a beautiful atrium and the location is nice.

Stayed January 2016, traveled with friends
Helpful?
Thank Francisco B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed 4 days ago NEW

Booking at Casa Claridge felt like a risk at first. It's a boutique hotel and all I could think was tiny room and uber chic design that's not quite comfortable. Boy was I wrong. Casa Claridge was quite the opposite. We just returned from a 2 night stay at this quaint hotel that really reminded me more of a bed and breakfast style place than a hotel. The room was just as pictured. The furniture was high quality, kind of like Ethan Allen style, quality furniture. Comfortable beds, we stayed in a double room. The hotel is old but did not feel run down to me. The tile flooring was in good condition and the bathroom was nice. The tub was little small but we were only there 2 nights so it wasn't a big deal. My only compliant about the room is that lack of lighting. If trying to put on make-up at night, the room felt kind of dark. During the day though, the bright sunlight through the windows bounced off the white walls beautifully. There is construction going on next door however we woke up late today and could hear the construction, but it wasn't overly disturbing which was nice. The front desk staff was extremely friendly and accommodating. We also noticed that the housekeeping staff makes your bed every time you leave the room which though it seemed odd, was a nice and welcomed touch to come back to a bed that was straightened up. The rooftop allows you to have a beautiful view of the ocean. The bar/restaurant seemed to keep a steady crowd though we never dined there, but the food smelled yummy. I would definitely recommend this hotel. You will enjoy your stay.

  • Stayed February 2016, traveled with friends
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tracy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ismaray B, Front Office Manager at Casa Claridge's, responded to this review, 2 days ago
Good day Tracy L

Thank you so much for taking time to give us valuable feedback on our hotel. We are so happy that we were able to exceed your expectations and provide you with the exceptional service. We most certainly value our guests and we always want them to come back. Please let me know if you decide to join us again in the future, thank you once again!

Sincerely
Ismaray Borrego
Front Office Manager
ismaray@casaclaridges.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I went for lunch at your hotel and the front desk agent called Yamile providd an amazing service. She was so helpful and kind ; thats the perfect example of hospitality services!!
For her , i would definitelty come back.
We didnt know about the hotel and she was so kind to explain to us and also give us a TOUR!! The fact of walking away from the desk to help us it meant a lot to us!! The hotel is beautiful it feels like home !!!

Stayed February 2016, traveled with friends
Helpful?
Thank Raquel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ismaray B, Front Office Manager at Casa Claridge's, responded to this review, 2 days ago
Dear Raquel S

We are so happy you choose Casa Claridges to enjoy your time here in Miami. Thank you for taking time to review our hotel and give us positive feedback. I'm happy to hear our phenomenal receptionist Yamile was able to provide you with amazing service. I do hope you join us soon, please do not hesitate to contact me directly for future bookings, thank you once again!

Sincerely,
Ismaray Borrego
Front Office Manager
ismaray@casaclaridges.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a tasteful, relaxed and intelligent group of staff running a very stylish hotel. Adrian and Manuel offering great hospitality, always with a smile and willing to go the exra mile. Receptionists doing a great job getting me flowers in the last minute before they closed from their personal floral vendor. The extra bonus of using the facilities at the Faena Hotel are pretty awesome.. that is really an incredibly luxurious hotel and Alejandro at the Spa was very nice helping me navigate all the spa facilities, even thought the Mamon or the Steam Room didn't work 100%, but still an amazing experience that would bring me back.

  • Stayed February 2016, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
2 Thank ark f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ismaray B, Front Office Manager at Casa Claridge's, responded to this review, 4 days ago
Good Day Ark F

We really appreciate your honest and valuable feedback about your recent stay. We are so happy that our staff went above to ensure you receive the service expected, and happy that you were able to get last minute flowers with help from our receptionist. At Casa our mission is to ensure our guests are treated with the utmost genuine care, and we will await your return back soon, please let me know if you need any further assistance in the future, please remember you have a home away from home here at Miami Beach.

Kindest Regards,
Ismaray Borrego
Front Office Manager
ismaray@casaclaridges.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Superb hotel with great period appeal.

Special mentions for the staff who helped us make the most of Miami.

Adrian (on the ball with the valet service), Manuel (great coffee and education in NFL and Eric for beer chat and top class cocktails.

Stayed February 2016, traveled as a couple
Helpful?
1 Thank Stuart N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ismaray B, Front Office Manager at Casa Claridge's, responded to this review, 4 days ago
Good day Stuart N

We appreciate your feedback on our hotel and staff, and are so happy we were able to provide you with service that exceeded your expectations. Please do join us again in the future , and do not hesitate to contact me for any future bookings!

Sincerely,
Ismaray Borrego
Front Office Manager
ismaray@casaclaridges.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dubai
Level Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We used one card to book the hotel and another to pay with at the end of our stay. If it weren't for our bank's messaging service we wouldn't have seen the double charges. We were basically charged on both cards. The hotel reversed the extra charges once we called to complain. It's probably an honest mistake on their part, but having read most hotel reviews in Miami, it seems to be a recurring problem.

The hotel itself is great. Small, but well taken care of. Our only issue was the construction next door. Thankfully no loud drills, but still would have preferred to avoid it.

  • Stayed January 2016, traveled with family
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank bolts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ismaray B, Front Office Manager at Casa Claridge's, responded to this review, 4 days ago
Good day Bolts

We would like to thank you for choosing Casa Claridges as your home away from home to enjoy Miami and for taking the time to give us feedback on your recent stay. We sincerely apologize for the billing discrepancies, this was unacceptable on our behalf and we most certainly take these issues seriously and always try to ensure they are resolved right away. We hope that you regain trust in us and hope that you come back to visit us again soon. Please feel free to reach out to me directly for any future bookings.

Kindest Regards,
Ismaray Borrego
Front Office Manger
ismaray@casaclaridges.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa Claridge's

Address: 3500 Collins Avenue, Miami Beach, FL 33140 (Formerly Claridge Hotel)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#29 On the Beach Hotel in Miami Beach
#30 Luxury Hotel in Miami Beach
#31 Business Hotel in Miami Beach
#35 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates):
Hotel Class:4 star — Casa Claridge's 4*
Number of rooms: 50
Official Description (provided by the hotel):
Our philosophy is simple: we have set out to create the kind of place we ourselves would love to discover in the heart of one of America's greatest destinations - Miami Beach. Stylish, relaxed and easy, Casa Claridge is more a home than a hotel, welcoming its guests to a whole new Miami experience by combining art and leisure in a charming residential atmosphere. Casa Claridge is your perfect getaway steps away from the beach. Built in 1930 as El Paraiso Apartments, the building's design, decor and amenities are steeped in Miami Beach's early Spanish architectural roots and feature a soothing Mediterranean flare. Featuring only fifty guest rooms and suites set in both beautiful and intimate surroundings, we pride ourselves in offering the true essence of hospitality with a friendly and thoughtful service. The hotel is ideally located within a short distance to the center of South Beach allowing guests to benefit from the shopping, dining, sightseeing and nightlife offer, and still have a calm place to return to by the end of the day. ... more   less 
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Also Known As:
Claridge Hotel Miami Beach
Clarion Miami Beach
Miami Beach Clarion
Claridge Miami Beach

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