I did a ton of research before choosing this hotel for our one night stay in Miami Beach before our cruise. I wanted a historic building but not in the middle of everything since I had my two sons along with my wife. I booked the the Claridge and PAID FOR IT IN FULL. Fast forward 6 months, by the time we arrived from the airport it was 5pm and an extremely long day. I went to check in and was told that I DID NOT have a room. The excuse was renovations. If that was true why didn't they call or email me before I showed up at their desk? I was assured that they had a room for me at another hotel just down the street. So I re-packed our bags, loaded up the family & headed to this other hotel. I was NOT just down the street, it was a half hour drive down to middle of everything on South Beach (just what I didn't want). I went into the hotel myself to check it out. Very nice, very upscale, and they had never heard of me. They had two other people coming from the same hotel that never showed up. They called the Claridge and were told to give me those rooms (they had no rooms to accommodate the 4 of us). I tried to keep an open mind and asked to see the rooms (hoping they were at least next door to each other). The rooms were nice but not even on the same side of the hall as each other. When I went back outside to discuss with the family, they wanted to get out of the loud party environment and frankly, I did not love the idea of spending my first night on vacation bunking with one of my sons in a separate room from my wife and other son. The ONLY saving grace to the Claridge is that when I called them to say no, the manager did not argue and promptly issued a refund on my credit card. Luckily we had great customer service at the hotel we were already planning on going to the next night (see my Galt Villas review) and it worked out.
- Also Known As:
- Claridge Hotel Miami Beach
- Clarion Miami Beach
- Miami Beach Clarion
- Claridge Miami Beach
- Official Description (provided by the hotel):
- The Claridge Hotel has become the third hotel in Miami Beach to be invited to join Historic Hotels of America. A program of the National Trust for Historic Preservation, Historic Hotels of America (HHA) identifies quality hotels that have faithfully maintained their historic integrity, architecture and ambiance. Be among the first to discover one of the best kept secrets in South Beach, The Claridge Hotel. Sensual Mediterranean architecture and our unique atrium lobby envelopes the essence of our boutique hotel. Imagine waking up in one of the most famous cities around the globe, Miami Beach where you are just steps away from the sun, sand and pristine waters. Come experience the mystery first hand. ... more less
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