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“Spanish style villa hotel” 5 of 5 stars
Review of Claridge Hotel

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Claridge Hotel
4.0 of 5 Hotel   |   3500 Collins Avenue, Miami Beach, FL 33140   |  
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Hotel amenities
Ranked #103 of 200 hotels in Miami Beach
Houston, Texas
1 review
1 helpful vote 1 helpful vote
“Spanish style villa hotel”
5 of 5 stars Reviewed February 12, 2013

We loved Claridge hotel, it is beautiful spanish style hotel, very clean, cozy rooms and the most important are people working there, very friendly and very helpful, Cindy, Eloy and Jesse, they are great! We felt as if we were in a Real Spanish Hotel, super location, very good food in the Restaurant, Thanks, from John and Tanya

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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506 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 5, 2013 via mobile

In a few words .... I'm already planning my next vacation !!!
Everything was great, love the hotel and their staff, good location and you will feel right at home !
Jose at the front desk, did a great service for us, we were ready to leave, but at the last moment we changed our plans, we were having a great time, without reservation and not place to go... He when the extra mile !
We are truly thankful !
And we're coming back !!!

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
Reviews in 35 cities Reviews in 35 cities
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed January 28, 2013

I would usually start a review with the positives but unfortunately I have none. My husband and I have been travelling for several months and stayed in over 30 hotels and this by far was the worst. Firstly, the hotel is in a poor location. Yes it is near the beach but that is about it. There are no decent or reasonably priced restaurants within easy walking distance (unless you like deep fried food from a convenience store). Similarly, no shops, things to see close by. This gets me to my second negative - the restaurant on site. Because there was nothing else around, we ate the first night at the hotel. The menu was not very extensive but we didn't mind until we tried to order and found that our first three choices were not available. No steak, no fish etc. Why bother having it on the menu (and we checked later on in the week and still not available yet all on the menu). So the ONLY option was pasta which was ok but nothing special for what you paid. The service was EXTREMELY slow given it was only us and one other couple. Over an hour to cook a bit of pasta with tomato sauce?!? Next we have the rooms. A warning to anyone who is a light sleeper, even with earplugs, don't expect a restful stay. The acoustics are shocking. If you are on the bottom floor it is particularly bad as the spa/pool is in the foyer area right outside the rooms and people were in it playing loud music until all hours and the staff never told them to quiet down after 10pm. In fact, the staff are just as loud and you can hear them having a great time as well. Plus, we were put in a room next door to the kitchen that shared only a thin wall. So lucky us we got to listen to food being prepared, washed up and cooked in the evening and mornings right next to our bed head. Room itself was ok but things are falling apart and there looked to be old mould in the bath and on the shower curtain. Lastly, other reviewers have mentioned hidden fees. Yes, we found this out too! And when we asked where these fees were on their website or if they were printed anywhere, they said no and that this was just their policy (which apparently is their 'verbal' policy!). Please stay elsewhere. This was a big letdown for our trip to Miami. Stay further down toward south beach where the action and nice hotels are.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cupertino
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 24, 2013

Quaint is the word I would use to describe this property. The Claridge is nicely restored and the staff is exceedingly eager to please. The price was in line with South Beach. Location is midway between the larger hotels just north and the busy area (including the convention center) many blocks south. There is a metered public parking lot across the street. The restaurant and bar in the hotel (Amalfi) is comfortable, but the staff are just warming up to their roles. The menu is sparse but adequate; meal and wine prices were reasonable. I was traveling from city to city for business for a week, and this two night stay was a refreshing break from the typical business lodgings. The surrounding neighborhood is undergoing renovation. With some time, this could be a go-to place.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica M, Manager at Claridge Hotel, responded to this review, January 31, 2013
We are pleased that you enjoyed your stay with us, thank you for sharing. Please come see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancashire
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 12, 2013

We stayed here for 3 nights as our first stop on a 2 week holiday to South Florida. The staff were friendly on arrival, and our room was spacious and well equipped, if a little tired. The beach (which is nice) is across the busy street, but other than than that, not much in the area. The boardwalk all the way into South Beach is very pleasant - probably about a mile and a half.
The main complaint we had was the level of service, which is surprising considering how good this was elsewhere we stayed. Two examples; we returned one evening at 9.30, and were told we couldn't have a drink - the bar was closed. We found a bar up the street, and on returning at 10.30 several people were still having a drink in the restaurant. Seems they would serve you a drink if if you'd had a meal, but not otherwise!
Similarly, we were told breakfast was from 7am. On the day we were leaving we wanted to be away early, so went down to breakfast at 8am, but were told they weren't ready to start serving yet! We went to a small cafe across the road, where 7 or 8 other guests were also doing the same. Claridge seem to be missing out on some income......
All in all, not bad, but wouldn't rush back.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica M, Manager at Claridge Hotel, responded to this review, January 31, 2013
Please accept our sincere apologies for not having provided the level of service you expected from us, we do have a Bar/Lounge on site that is open until 10 pm .We hope you give us an opportunity to make it up to you during a future stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Royal Oak, Michigan
1 review
2 of 5 stars Reviewed January 11, 2013

First off, the area where this hotel is located is really not inviting. It is not right on the beach but on a pretty busy road. There are no restaurants close by and they are about to tear down a hotel on the opposite site of the street which really didn't add to the overall impression when we first arrived.

We had breakfast booked for the entire week and on Christmas morning we found out that there is no breakfast that day. They sent us to a shop nearby were they apparently serve breakfast which they didn't. It was closed. The other mornings the breakfast was cold and the service was not good.

At least on 2 days, the Jacuzzi was not working properly.

The bill didn't seem to be correct. When I raised my concern, the person at the front desk clearly had no idea what actually was on the bill and could not explain. He said that he would take this up to management. A few weeks later they charged my credit card with an amount I never agreed to.

I may have been able to overlook those things, had I booked an inexpensive hotel. But for the price they charge I cannot recommend this hotel.

Stayed December 2012, traveled with family
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Nashua, New Hampshire
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed January 6, 2013

We had a three night three day stay at this hotel arriving on New Year's Eve. We had room on the first floor that was very clean although poorly situated between the kitchen and hotel use bathroom. The room was very bright and we were pleasantly surprised that there was a mini-fridge.

The surrounding area is very quiet and there are very few shops/restaurants in the immediate area. The beach is located right across the street so make sure to ask for beach towels. I would suggest walking the 1.8mi south on the boardwalk to Lincoln Road for any shopping/dining as our restaurant experience at the Claridge was sub-par and over-priced. There is also a bus stop right across the street as well as a Deco Bike station if you don't want to walk.

The staff, especially Jesse Garcia, were very friendly.

The only downsides to this hotel were the lack of amenities (strange spa on the first floor of the hotel) and the extremely loud night staff that woke us up every morning at 5am with their joking banter (the hotel room doors are wood and the sound really travels.) Watch out for the $10/day amenities fee on your bill as there aren't really any amenities for it to cover.

We would probably stay there again but definitely not on the first floor!

Room Tip: Make sure to select a room not on the first floor!
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Claridge Hotel

Address: 3500 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#47 Luxury Hotel in Miami Beach
#72 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Claridge Hotel 4*
Official Description (provided by the hotel):
The Claridge Hotel has become the third hotel in Miami Beach to be invited to join Historic Hotels of America. A program of the National Trust for Historic Preservation, Historic Hotels of America (HHA) identifies quality hotels that have faithfully maintained their historic integrity, architecture and ambiance. Be among the first to discover one of the best kept secrets in South Beach, The Claridge Hotel. Sensual Mediterranean architecture and our unique atrium lobby envelopes the essence of our boutique hotel. Imagine waking up in one of the most famous cities around the globe, Miami Beach where you are just steps away from the sun, sand and pristine waters. Come experience the mystery first hand. ... more   less 
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Also Known As:
Claridge Hotel Miami Beach
Clarion Miami Beach
Miami Beach Clarion
Claridge Miami Beach

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