I have been staying in South Beach at the HGVC for several years now. I have seen some serious improvements, including a beautiful room refurbishment and a much faster internet connection. The location will always be fabulous, and the staff that I encounter are quite helpful and pleasant, especially the tall bellman. My only gripe is the queen bed. It is so small and uncomfortable for two people. It is hard to understand why they haven't put King beds in. It might be a bit tight, but I measured about 5+ feet available and another 1.5 feet wouldn't make a difference. My husband and I both need room so we end up sleeping on the sofa bed and the main bed. But you don't go on vacation and not share a bed with your significant other. For the money and the level of quality, the size of bed makes no sense whatsoever. However, given that I am an HGVC owner and love the location and love South Beach, I'll be a regular and loyal guest for years to come.