Second time staying here and satisfied both times. The check-in was quick and efficient, the room was well equipped and clean and the hotel was quiet and safe and close to everything. There is only a roof-top jacuzzi but understandable considering the building heritage and number of rooms. A partnership with one of the local hotels (full service Hilton maybe) would be great for guests looking for a pool but otherwise this is a great spot. Breakfast and dinner next door at the Betsy is also a great find this trip.