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“Perfect Location” 5 of 5 stars
Review of The Savoy Hotel

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The Savoy Hotel
3.5 of 5 Resort   |   425 Ocean Drive, Miami Beach, FL 33139   |  
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Ranked #19 of 201 hotels in Miami Beach
Peterborough, United Kingdom
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
42 helpful votes 42 helpful votes
“Perfect Location”
5 of 5 stars Reviewed June 26, 2014

We stayed at the Savoy in early May and selected the Savoy based on it's good rating on trip advisor and could not fault the hotel in any area. We had an ocean view room and I would strongly recommend the rooms. Furnished to a high standard and cleaned each day also to high standard.

At the bottom end of Ocean Drive but within easy walking distance of what most tourists want to see and quiet to ensure a good nights sleep in a very comfortable bed. The beach and swimming pools are clean and never had any trouble getting a good place to soak up the sun. Full marks to Rocky for his excellent level of service and happy and friendly outlook. I would not hesitate in recommending the Savoy

Room Tip: Request an ocean view room if you can
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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854 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 24, 2014

Fortunately, my friend found this spectacular place that offers day passes. I was stranded and waiting for an evening flight. Great place to spend the day by the pool with an ocean view. Rocky provided excellent service and kept me supplied with a yummy Piña Colada. Thanks Rocky! ☀️

Stayed June 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
53 reviews 53 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 18, 2014

This place really missed in terms of our expectations.

The Good: The location is really great if you want to experience South Beach. It is right on the beach and you can walk through the pool area and step onto the sand. It is also just across the street from the strip of clubs and restaurants which was very convenient.

The Average: The pictures really didn't do justice for the room that we got. I was expecting something clean and contemporary. It was really much more dated and showed its age. I know that they embrace the 1950's style ambiance that is common to the area, which is fine, but it didn't match with the expectations set up online. I did ask to try a different room, but was declined. It happens.

The Poor: Please note our visit was in January. We found that the pool area was closed for renovations and the area was littered with equipment. That detracted from the courtyard area significantly, and although maintenance happens, it was clear that this wasn't an unforseen problem and I would have appreciated notice that the pool was going to be closed during our stay. Luckily the beach was nearby. Unfortunately, you are charged an unavoidable fee to use the beach equipment (towels and chairs). I thought the fee was a little high for what you got out of it (and the pool was closed). The valet parking was a bit of a disaster as well. We were told by the front desk to pay them, but the guy at the valet stand also demanded payment. Apparently it is a contracted company. The issue between the hotel and the valet caused some running back and forth to the lobby and some arguing we witnessed. It got resolved alright, but it wasn't pleasant. Further, this was about the only thing that the staff was passionate about helping with. Anything else felt like we were bothersome.

This place received a lot of good reviews, and I'm glad others had a good experience. I did not, and I won't return. At $300 a night before the extra fees I think it's fair to want a room that feels clean, access to the promised amenities, and some friendliness from the staff.

  • Stayed January 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSavoyHotelCares, Director of Sales at The Savoy Hotel, responded to this review, June 23, 2014
Dear benny3345,

Thank you sincerely for sharing your feedback with us. Comments such as yours enable us to constantly improve our product and service.

We are very sorry that we did not live up to your expectations. That certainly is not representative of our property, and for that we apologize.

Your comments are being reviewed by our entire management team and we will take the necessary follow-up and precautions.

I would love to invite you back to experience the real Savoy Hotel once again! It would be my pleasure to offer you a discounted rate and I will personally handle your reservations.

I look very forward to hearing from you once again!

Yours in Hospitality,
Francine - Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 18, 2014 via mobile

Everything about this hotel was off the charts great! Staff was so accommodating and so helpful, hotel was extremely clean, beds comfortable & pool was great! We will return again and again! Thank you for an amazing experience!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brainerd, Minnesota
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 17, 2014

We chose to come back to the savoy for our summer vacation. Once again we were very pleased with how clean the hotel was and how friendly and accommodating the staff were. We can't get enough of the Savoy. We will continue to come back to what we like to call our "little piece of paradise" in South Beach Miami!

Stayed June 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 17, 2014

We stayed in Miami at the end of a big USA trip to mark a special birthday and anniversary and wanted to just relax at this stage.The hotel was booked through Trailfinders company in the UK who confirmed that their other customers had been very happy with it.
Everything was just perfect for us. The staff were always polite, friendly and helpful. There are a range of rooms and ours was described as a standard suite - it was in fact 4 rooms- a large sitting room with sofas and flat screen TV joining a small kitchen area with microwave, crockery, coffee maker and fridge. There were large cupboard areas with ironing board etc. There was also a dining table and 4 chairs. Through there, you reached the very large bedroom with the biggest bed I have ever seen, which was very comfortable.That room also had a very large TV. Off the bedroom was a huge dressing room with hanging and storage areas where the aircon was also kept. Then a bathroom with separate air filter, large , modern shower area, basin , drying area. The rooms also had ceiling fans so you could control the temp to your liking which was necessary as it was extremely hot. We did not have a balcony nor an attractive view. Initially I was disappointed but then realised that there is such a wide choice of seating areas outside a few steps away, it really wasn't needed. We were in room 206. The lift worked well but there was also a stairwell next to our room which worked out speedier. We never heard any noise at all from anywhere whilst in our room.
The 2 pools were great and usually you could swim alone- no hordes of kids jumping on you! There is a short pathway onto a private area of beach and you are given loungers, towels , a sunshade etc. The restaurant staff come down to the beach regularly and take orders for drinks or snacks.There is iced water and copious amounts of towels available around the pool and we were never short of choices of sitting- loungers, wicker relaxers, comfy sofas , shade or sun available. The pool staff keep it all immaculate.There are complimentary newspapers too. The sea is very warm and shallow for a long distance so great for kids and there are life guards. One pool is shallow and the other reaches 9' at the deep end.
Our deal included continental breakfast - bowl of fresh fruit, yoghurt, toast, croissant, pastry, cold meat and orange juice. We had taken a travel kettle as being Brits we need our tea! Our bed had chocolates left on it very day after making up by staff - a nice touch. We also lunched a couple of times and as other reviewers have mentioned, the fish tacos are brilliant! Thank God I do eat fish although not meat as there was virtually nothing available in any restaurants we visited for vegetarians, even pasta etc always had meat.
I don't think you would visit Miami for the arts and culture especially , more for relaxing. We did do the Hop On Hop Off bus, which was pretty dire- the guide was dreadful and just wanted to chat up the younger girls. There was nowhere really to get off other than shops. If you want to shop and like clothes, Lincoln Mall was the best and had some lovely street cafes too. Ocean Drive, further along has a wealth of bars and restaurants and you can while away hours just people watching- they got wilder and wackier at the weekend.
The Savoy and neighbouring buildings are beautiful Art Deco structures which are very attractive in the sunshine with the palms outside and especially after a daiquiri or two!

On our last day, our flight was not until the night and we vacated the room by 12 and were able to store our luggage, stay around the pool and shower in the gym area before leaving which was very much appreciated.
I cannot think of anything negative to say! Just go there!

Room Tip: If things like balconies, views , etc are important to you, clarify what you will be getting when yo...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aarhus, Denmark
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed June 17, 2014

Ocean Drive is a strange place Dr. Jekyll in the morning, Mr. Hyde in the evening. We hated it in the evening with the hustle and bustle and the hordes of reality star wannabes (although for a while it is great if you want to practice the Noble Art of People Watching). But in the morning when the night owls were (un)sound asleep we loved to stroll on the beach side of the Drive from where the many wonderful Art Deco buildings come to their right. And yes, still the young ladies in front of the breakfast restaurants do their utmost to catch you in. But they are amateurs. If you want to experience real aggressive decoys you should go the the bazaar in Istanbul, Turkey or the souk in Marrakech, Morocco. They are pro's.
When the fuzz gets to much (and believe me it does) we fortunately had checked in at The Savoy Hotel on the same Ocean Drive. What a difference. From the noisy hell to the quiet heaven.
We were extremely lucky but the luck "follows the fools" as we say in this part of the world. Our room with view to the pool area was not only huge, it's was immense. I had to measure it: 80 sq. meters i.e. 860 sq. feet. So lucky us.Furthermore we very much enjoyed the not overcrowded pool, the hotel sunchairs at the beach, the discret service of the polite and helpful staff, the tasteful breakfast. Nothing to complain about? No. We liked the Savoy Hotel and it felt like the Savoy Hotel liked us. Happy ending.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Savoy Hotel

Address: 425 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Miami Beach
#10 Family Hotel in Miami Beach
#11 Romantic Hotel in Miami Beach
#16 Business Hotel in Miami Beach
#16 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Savoy Hotel 3.5*
Official Description (provided by the hotel):
The Sophisticated Choice Among Resort Hotels on South Beach Miami…One of the only resort hotels on Ocean Drive located directly on the sand with private beach access, the chic Savoy Hotel South Beach Miami is a 75-suite resort without peer on America's sun-drenched Riviera — South Miami Beach's Art Deco District.Prepare for the Savoy Hotel to awaken your senses!The Savoy offers spacious one and two bedroom suites with beach, pool and Ocean Drive views, only steps away from breezy al fresco cafés, hip boutique shopping, and sizzling nightlife — all with the unmistakable flavor of Miami's multi-cultural South Beach. Setting The Savoy apart is our incredible location and generous amenities, unlike any other on Ocean Drive.At a lush 2-acre expanse of tropical paradise from street to beach, our guests can enjoy commanding beach views from en-suite balconies, sun bathe poolside, and enjoy private access to the sands of beautiful South Beach. Only at the Savoy Hotel South Beach Miami.With its ocean Views, chic décor and Art Deco feeling, The Savoy Hotel is the perfect location to celebrate your Special Day.The Savoy offers a variety of settings for you to choose from. Two sundecks overlooking the Atlantic Ocean, the Terrace restaurant with views of our two tropical pools, and our main Ballroom which overlooks Ocean Drive.From an intimate ceremony of 20 guests to a more lavish party of 125, The Savoy will make this day the most memorable yet for you and your guests! ... more   less 
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Also Known As:
Savoy Hotel Miami Beach
Savoy Resort Miami Beach

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