I'd like to congratulate the staff of The Savoy for their exceptional customer service and for epitomizing the word "hospitality". This includes Mary and Immer at the front desk, the bellman, and the boys at the beach. The check-in process was efficient and friendly thanks to Immer. Mary kindly arranged to get me on the bus to Sawgrass Mills in the morning with about an hour of notice. Brilliant. And the hotel location on the quiet end of Ocean Dr with direct beach access is spectacular.

However, i'm afraid the rooms don't do justice to the wonderful staff and location. My room (329) was spacious, quiet, and clean enough. However, the carpet in the room was soiled and worn, and the hallway carpet on the third floor is a total disgrace. As many have noted, the room furniture is sparse, dated, and somewhat worn. I suspect the drapes are supposed to be some sort of art deco throw-back but look more like an art deco throw-up. The room is lit with the worst florescent lighting. There are much warmer compact flourescent light bulbs available - why purchase the coldest and most depressing? The room is painted a beachy sea breeze color, which is fine. But under these lights, the room takes on a ghastly 1950's insane asylum ambiance.

Unless I were to get a very good price, I would have to think twice about returning to The Savoy, There are some very easy fixes which could make this hotel infinitely better. I encourage the management not just to reply to these reviews by using the excuse that it's all part of the historic art deco character of the property. Historic is fine, rundown and tasteless is not. Many of the past reviews contain the same criticisms as mine. If you take the reviews as seriously as you say you do, then why did my room contain the same flaws as reviews from months ago?

The staff is trying to do the best for feeling like in the luxury hotel, but the other experience with the property is not so good.
The room was big, but the equipment and furniture is quite poor. The bed was almost damaged and also too soft. The room was after some repairs and you can see that everywhere because of bad cleaning after workers - expecially in bathroom. Also in pool area you can see many details which are not good repaired - in such hotel it should be done much carefully.
It was not worth for the money we paid and next time we choose for sure another hotel
in Souh Beach.

While the staff was wonderful, the rooms left a lot to be desired. Our room was on the first floor but had no patio and no balcony. Walking into our pool view suite, we encountered a room similar to a warehouse. Low quality furniture graced the room, bare floors emitted a cold overall appearance. The room had a small refrigerator and a counter with a coffee maker but no table for eating. The bathroom, while updated, had no counter space for sundries, makeup, or hair appliances. We felt the location was wonderful but the price was way out of line for what was offered. Probably would not stay at the Savoy again.

When I stay at the Savoy, there are a few things I can count on: 1) Easy access to everything South Beach including shopping, restaurants and THE BEACH, with no traffic issues or parking hassles. 2) Quick check-in, check-out, and valet service. 3) Roomy accommodations, with all the comforts of home - kitchenettes, iPod docks, a gym, sweet swimming pools, and a cozy bed. 4) Most importantly, they treat me like family. If you want a great place to stay without headaches, the Savoy is the new place to be.