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“The Lord Balfour was a very pleasant place to stay while vacationing in South Beach.” 5 of 5 stars
Review of Lord Balfour

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Lord Balfour
3.5 of 5 Hotel   |   350 Ocean Drive, Miami Beach, FL 33139 (Formerly The Wave Hotel)   |  
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Special Price
10% off room rate
Ranked #5 of 200 hotels in Miami Beach
Kansas City, Missouri
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
“The Lord Balfour was a very pleasant place to stay while vacationing in South Beach.”
5 of 5 stars Reviewed November 18, 2013

Really enjoyed our stay at The Lord Balfour on south beach. Carol and Richard was very pleasant. Great location, beautiful boutique hotel on Ocean Drive. This place is a must! All girls trip and this was a perfect location.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
broqui2000, General Manager at Lord Balfour, responded to this review, November 20, 2013
Thank you for taking the time to share your comments about your recent stay! We are so thankful for the mentioning of our staff who helped make your stay wonderful. The entire staff is ready and poised to execute wonderful memorable experiences to all of our guest. We welcome the opportunity to be of host to you on your next visit to Miami Beach.

Truly yours,
Ralph Reveron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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381 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Noblesville, Indiana, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 17, 2013

We came into Miami a day early before our cruise. We knew we would be arriving around 9:45 am. We were planning on just dropping our bags off and heading out on the town to see the sights. We went to check in, and they told us that we could check in, but they were all booked for the rooms that we had reserved, so... they upgraded us. These people were so nice, and went out of their way to help us out. From the ladies at the desk, to the concierge. They were friendly and always had a smile on their faces. The room was very clean and spacious. This hotel is also within walking distance from the beach, or anything else you maybe looking for. Food, Shopping, People watching... It's just a lovely place to stay. We will definitely stay here again when we come to Miami.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
broqui2000, General Manager at Lord Balfour, responded to this review, November 20, 2013
We greatly appreciate your kind words, thank you so much for taking the time to write a review on the Lord Balfour Hotel. Our staff takes the pride to ensure they deliver exceptional service to every guest satying with us. We are very happy to hear your vacation started in a positive way. I will pass along to the staff your accolades for a job well done as they will be very pleased to hear. Thank you again, and we hope to be of service to you very soon.

Best wishes,
Ralph Reveron
General Manager
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New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 16, 2013

We stayed at this hotel because we had gotten a Groupon for it and I would definitely stay there again (even without a Groupon). The staff was so nice and helpful and the location is really great to walk to many different places. The only thing that I would say is that a larger person may be uncomfortable in the bathroom. I am only 5'2'' & average body type and I thought the reach for the tp was a little awkard. The free continental breakfast in the morning is perfect for grab and go and considering how much eating out is done on vacation I usually don't have much room for breakfast anyway! The rooms are new, clean, comfortable beds and the hotel smells good when you walk through the halls and the lobby.

Room Tip: HIgher rooms bc we were on the first level and didn't leave the shades open bc we right at the...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
broqui2000, General Manager at Lord Balfour, responded to this review, November 20, 2013
We are so delighted to recieve your review of the Lord Balfour Hotel. We appreciate the comments shared with all TripAdvisor travelers. We are happy that you enjoyed your stay, having a cleaned, comfortable room, a great location and the complimentary continental breakfast which includes our daily fresh pastries and breads. Thank you for choosing us and as you mentioned you will return, we do look forward to seeing you again. Please feel free to reach out to us and let us know you coming back to see us.

Truly yours,
Ralph Reveron
General Manager
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New Orleans, Louisiana
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 14, 2013

I went with my husband to South Beach for a weekend trip in November 2013. The hotel is in a great location on Ocean Drive, very close to the beach and touristic areas yet in a slightly more quiet spot than the hustle and bustle of Ocean Drive. it's got a cool interior and the staff is very helpful. Rooms are also nice but on the small side. The main complaint is that the walls are so thin you can literally hear everything in the neighboring rooms, so it takes away some of the privacy. other than that the breakfast is ok, i really like the social breakfast area.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
broqui2000, General Manager at Lord Balfour, responded to this review, November 22, 2013
We appreciate you taking the time and opportunity to share your review with the TripAdvisor community. Thank you for complimenting the rooms and the location of the hotel. Our staff are committed to provide personalize memorable experiences to all of our guest. We certainly do apologize for the noise coming from the neighboring rooms. We do hope that this does not prevent you from visiting us in the future. Thank you again for your feedback.

Sincerely yours,
Ralph Reveron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 13, 2013

... there are some annoying things to consider before booking. First the good stuff: very clean, recently renovated, great location on South Beach with a continental breakfast. Staff was nice, service-minded (except for the snarky breakfast maven.) Here's what to consider: 1) Rooms are small; bathroom is exceptionally small (we estimate 36 by 42 inches for sink and toilet.) There's no room to unpack neatly. 2) We were on the third floor and could hear loud footsteps upstairs that kept us awake. 3) The water pressure really dimishes when showering at common times. 4) There's no ice machine so you will have to tip the bellman if you want ice. 5) Valet parking is quite expensive.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
broqui2000, General Manager at Lord Balfour, responded to this review, November 22, 2013
Greetings from the Lord Balfour Hotel and Thank you for a "Superb" review. We are so excited to recieve such great feedback and that you were WOW'd !! from the service recieved from Amaury and Kim. They will be so happy to hear they made a difference on your vacation and even better a memorable one. We enjoyed you as our guest and would love to provide you with the same level of customer service when you return to the Lord Balfour Hotel in South Miami Beach.

With warmest regards,
Ralph Reveron
General Manager
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Brisbane, Australia
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 13, 2013

A soooooper friendly welcome and superb service from Amaury and Kim this hotel is a very WOW place to stay. only a few months new and unique, fun, different and memorable. 1 min walk to the beach, clean, fresh, new and rooms to make you say WOW!! The beds are SOOOOOOOOOOO comfortable and although the rooms are small, they are well designed, ultra modern and with all you need for a holiday or business stay. Close to the shops and eats, a very yummy authentic Italian Gelato shop one block away and a 24 hour gym (no weights but three pieces of great cardio equipment). Highly recommend the Lord Balfour for your visit to South Beach and Amaury is the MAN-best service ever at a hotel anywhere in the world!!

Room Tip: Up higher if you want to sleep late. South Beach can be noisy all hours
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
broqui2000, General Manager at Lord Balfour, responded to this review, November 23, 2013
Greetings from the Lord Balfour Hotel and Thank you for a "Superb" review. We are so excited to recieve such great feedback and that you were WOW'd !! from the service recieved from Amaury and Kim. They will be so happy to hear they made a difference on your vacation and even better a memorable one. We enjoyed you as our guest and would love to provide you with the same level of customer service when you return to the Lord Balfour Hotel in South Miami Beach.

With warmest regards,
Ralph Reveron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 10, 2013

My girlfriend and I stayed here for 6 nights. The hotel is located on the main strip on ocean drive, walking distance to the beach and to the noise of south beach but far away enough to get away from. Lord Balfour is beautiful and tastefully decorated from the lobby to the hallways. The rooms are small but they make great use of the space. very comfortable beds with fresh smelling linens. the bathrooms are super tiny but once again super clean with modern and new fixtures. breakfast was simple and boring but atleast you have juice to get your morning going. Valet is expensive, so we parked 1 block away at 4th for $20 a day. We had a hot water problem with our room and we were given a different room immediately. We would definitely stay here again.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
broqui2000, General Manager at Lord Balfour, responded to this review, November 11, 2013
Thank you for taking time to provide feedback on your recent stay with us. Our housekeeping team takes great pride in the cleanliness of our guest rooms, as well as customer service. We apologize for the inconvenience you had with the hot water issue during your stay and that we were able to find you another room. Thank you again for taking the time to share with us your comments. We do look forward to seeing you again in the future.

Truly yours,
Ralph Reveron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Lord Balfour

Address: 350 Ocean Drive, Miami Beach, FL 33139 (Formerly The Wave Hotel)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Suites Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Miami Beach
#3 Family Hotel in Miami Beach
#4 Romantic Hotel in Miami Beach
#5 Top resorts Hotel in Miami Beach
#31 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lord Balfour 3.5*
Official Description (provided by the hotel):
Opened June 2013: The Lord Balfour made its debut after a multi-million dollar renovation. The Lord Balfour molds well into the rich diversity of Art Deco styles as its exterior is marked with forms of the industrial era. Originally opened in 1940, the Lord Balfour hotel opened its doors as the influx of tourists streamed to Miami Beach, with an enthusiasm for the warm and sunny climate – continuing to do so today. The hotel sits in close proximity to the city’s ever growing arts and culture scene. Enter the hotel’s public space comprising lobby and bar, and you’ll discover a chic vintage setting combined with animated and witty design details. A prominent display of mirrors, on a backdrop of soft textures is a playful homage to Lord Balfour, a man who was considered thoroughly vain. Guest rooms feature natural and sustainable bamboo hardwood floors and all of the modern comforts required of traveler’s today. Oversized windows overlook the interior palmed courtyard, Ocean Drive, or offer city views of the SoFi neighborhood. Furnished with custom designed writing desks and chairs, and leather lounge seating, additional amenities include ETRO bathroom products in a scent that will satisfy both men and women. Comforts include luxurious bed linens along with plush robes, towels and slippers. Fully modernized for today’s guests, rooms feature docking stations, 40” televisions and complimentary WiFi. ... more   less 
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Also Known As:
Lord Balfour Hotel Miami Beach
Wave Hotel Miami Beach

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