We stayed in the Miami Beach Resort & Spa for one night as we were due to cruise out of Fort Lauderdale the following day. First impressions of the hotel are pretty impressive as the lobby is quite striking with its huge chandeliers but in contrast the rooms are average and in need of an update, having said that they were more than adequate for our needs.
Check in was easy. The reception was very busy when we arrived but there were plenty of staff available and we were in our rooms within 10 minutes of arrival. Check out was equally efficient, we were told check out was 11am but as our transfer wasn’t due until noon we were allowed an extra hour which was a nice gesture by the hotel.
The 3 rooms we had were on the 7th floor and they were quite large and very clean, the only downside was they did look tired and were in need of a spruce up. Our room had a crack in the window which ran the full length of the window and it had been repaired by someone putting a bit of tape over it, as I said, the hotel needs refurbishing. Another thing to note is the noise from the hallways, the sound of people coming and going resounds around the rooms like an echo chamber, the doors offer little protection so if you’re a light sleeper then ear plugs might be a good idea.
We did try to dine in the restaurant in the evening but we were informed that they couldn’t accommodate a party of six which was quite bizarre. We did manage to have breakfast the next morning which was ok but very expensive, it worked out at $144 for the six of us, which was really over priced for what you received, however the quality and selection was good.
There are a couple of things to be aware of when booking this hotel, mainly the hidden charges. There is a resort fee of $16.95 per room per day, we were only in the hotel for 15 hours, most of that sleeping after a day of traveling and we didn’t use any of the facilities but the hotel insisted on charging us the fee. A sun lounger and umbrella will cost you $25 a day and if you arrive by car then expect to pay $30 a day to park, by the end of your stay and you could easily have paid as much in ‘extras’ as you initially paid for your room. The other disappointing thing was the lack of communication from the hotel. I emailed Eduardo Moya the hotel manager prior to arrival with several enquiries and a request for room allocation but it was ignored so don’t expect any kind of response if you have to contact them
This hotel was pre booked by our agent but if we had been booking direct then we definitely wouldn’t book this hotel, there are many more in the area which offer better all round standards and represent better value for money, one night was more than enough.
- Official Description (provided by the hotel):
- This distinctive Miami Beach hotel is surrounded by the Atlantic Ocean and the Intra-coastal Waterway, and boasts 424 guest rooms and suites - each with amenities such as free high-speed Internet access and floor-to-ceiling Ocean and city views. ... more less
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- Also Known As:
- Miami Beach Hotel Miami Beach
- Miami Beach Resort Spa