Never felt a need to write a review but after my experience with this "resort" i must warn people to not to waste your money.

Its old. Thin walls. Rude Staff. Got mistakenly charged $250 extra because they thought we had smoked in the room. They sent security up while we weren't in the room and they took the liberty on going through or stuff.

Sunglasses got stolen from our car.

if this isn't enough to warn you i don't know what is.

Nice from the outside, but ageing badly inside:
-bathroom and toilet in poor conditions
-cleaning not done properly (we arrived and some lollies were under the tv cabinet, 2 daysblater they were still there!!!
- expensive breakfast for an average choice and quality ( although the expresso coffee is good)
- noisy! We were on the 14th floor, and with a party the Friday night on the 18th, it was impossible to sleep.
My point is they should at least advise/warn you about it.
-pool area ok
-beach access ok
-service ok

We just came from New orleans as part of our 2 minth trip around the states from Australia. New Orleans was amazing, great character, friendly people and a lovely hotel. Our travel agent made an error booking this hotel, make sure you dont make the same mistake! There are plenty of other options along the beach, use priceline.com! Our biggest issue with this hotel is the customer service we recieved from "Rafael" when we checked in at 11pm. I have never experienced such a rude individual working in the hotel industry! He ended up telling us we could not check in because we did not have the voucher. The room was fully prepaid since October! I asked him if we could check in and I could print it for him tomorrow once I got it from our travel agent and he said no i need the voucher before you stay or I will charge you a $350 fee!! This arguing went of for 5 minutes and it was very uncomfortable for myself and my partner. I had actually called the hotel a day before to ask them about the voucher and a lady told me it was fine and that they didnt need it as all my details where on the computer - he didnt care about this and just kept repeating him self "I need the voucher" "Present the voucher". Eventually he came around (after we walked off trying to contact back home)and we managed to check in and print it the next day using there computers which cost $12 for 5 minutes!! We had housecleaning banging on our door at 8:30am!! I am sending this review from our room on the slowest wifi in the northern hemisphere. The rooms are old and not worth $250 a night!! Choose some where else, wish we did!!

Reasonable Hotel on 48th Collins Ave.
Access to beach is easy and there is a good swimming pool for those who prefer to stay next to the hotel
Breakfast is the standard buffet type around $18 but that already includes a 18% service charge.
This is what this hotel seems to be all about - ie maximising the money they take off you.
Bottle of Bud - $8
$5 minimum charge for using the internet
$30for a 3 hr late check out - $60 for a 6 hr late check out.
There is also the standard valet parking charge - i didn't use it as I do not drive

Rooms are tidy but all the doors seemed to be out of alignment as every time someone shut one it sounded like a gun shot.

There is a small shop in the basement selling basics such as sun tan oil - sweets drinks etc but this didn't do it self any favours by running out of papers very early every morning. With the Hotel full due to the BCS Championship game you would have thought they would have ordered some more but this didn't seem to cross their minds.

You really need a car if using this hotel as there are no food stores or shops within 10 blocks either side of the hotel

If it wasn't for the stingy attitude of the Hotel you could really enjoy a stay here as most of the staff were friendly and helfull.